Frequently Asked Questions
76
Problem
Possible cause and solution
The coffee system does
not switch itself on, al‐
though the timer setting
Turn on at
has been acti‐
vated.
The system lock feature has been activated.
You need to deactivate the system lock (see "Set‐
tings - System lock").
A day of the week has not been selected.
Check the timer settings and change them if re‐
quired (see "Settings - Timer").
The machine was not used after being switched on
automatically three times in succession.
Switch the machine on and dispense a drink.
The display is hard to
see or not legible.
The display brightness has been set too low.
Change this setting (see "Settings").
Push the water container in
until it engages
appears
after activation even
though the container is
filled and fitted in the
machine.
The appliance does not
rinse.
The coffee system needs to be descaled.
Turn the coffee system off with the On / Off
button. Wait approx. 1 hour.
Then switch the machine on again. As soon as
Preheating
appears in the display, tap
and se‐
lect
Descale the appliance
.
Descale the coffee system. You may need to re‐
peat the descaling process.
Empty the drip tray
ap‐
pears in the display,
even though the drip
tray is empty.
The drip tray is not positioned correctly in the ma‐
chine.
Push the drip tray in as far as it will go.
The drip tray sensing mechanism is not working. The
contacts are soiled.
Clean the contacts and dry them thoroughly (see
"Cleaning and care - Drip tray").
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