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7
Tips and Tricks
Problem
Solution
Batteries
Camera not turning on
Make sure battery is fully charged .
Recording
Camera not recording
Make sure the switch is pushed all the
way forward . If the record LED does
not come on, turn off the device and
reinstall the battery .
Verify available memory .
Micro SD card
Micro SD card not reading
Ensure the Micro SD card is inserted
properly .
Plug camera into the computer to
verify it has available storage .
Attempt formatting process .
Video Playback
Slow or choppy video
Verify the camera is plugged into a
USB 2 .0 device .
Remove other unused USB devices .
Transfer video to
computer before
viewing .
Verify computer meets minimum
requirements .
Verify proper codec is installed .
Problem
Solution
Video Downloading
Slow data transfer
Verify the camera is plugged into a USB
2 .0 device . If registering as 1 .1, unplug
and the re-plug the device .
Remove other unused USB devices .
Computer does not
recognize camera
Ensure record switch is in the record
position while connected to computer .
Ensure the Micro SD card is inserted
properly .
Micro SD card may be corrupted .
Attempt formatting process .
File won’t transfer off
memory card
Using Windows, run Check Disk
In the run command type:
chkdsk
volume
:/f
then press enter
Sound
Excessive Wind Noise
Place piece of tape over microphone
hole .
Try using the submersible case
Tips and Tricks
