Troubleshooting
before calling for service
Problem
Possible cause
Solution
Door may not be closed properly
Shut the door completely make sure it is latched
Power supply or power line is not connected
Check and connect the power supply
Delay Start option has been selected
Refer to “Delay Start” section in this manual to rese
Dishwasher won’t start
Child Lock activated (selected models)
Deactivate the child lock, refer to child lock
section in this manual
Dishwasher beeps at the
end of the cycle
It indicates the wash cycle finished, the
dishwasher will beep
Rinse Aid light on
The rinse aid level is low
Add rinse aid
The dishwasher is connected to cold water
Check the dishwasher, make sure it connected
to the hot water supply
The cycle time will vary due to the soil
When heavy soil is detected, the auto, normal,
pots&pan cycle will automatically increase the
cycle time
Dishwasher operates too
long
The sanitize option is selected
When sanitize option is selected, the cycle time
will be increase to meet the sanitized
temperature request
Water pressure is temporarily low
Use you dishwasher when the water pressure is
normal
The inlet water is low
Make sure the dishwasher is connected to the
hot water supply
Try not use your dishwasher when hot water is
being used elsewhere in the house
Dishes are loaded too close together
improper use of detergent
Load the dishes again as the manual introduced
Add detergent depending on the water hardness
and the cycle you chose. Use fresh detergent.
The selected cycle is not suitable for food soil condition
Choose anther cycle for longer washing time
Dishes are not clean
enough
Spay arms blocked by some items
Make sure the spay arm
rotate
Detergent dispenser is empty
Fill rinse aid dispenser or increase the amount
of rinse aid.
Improper loading of dishes
Load the dishes again as the manual introduction
Dishes not drying enough
The cycle you chose did not included the drying.
Choose the proper cycle with drying
Water hardness is too high
For extremely hard water install
a water softener
Improper loading of dishes
Load the dishes again as the manual indicates
Old or damp powder rinse aid is used
Use fresh rinse aid
Spots and filming on
dishes
Rinse dispenser empty
Add rinse aid to the dispenser
Using too much detergent
Use less detergent if you have soft water
Etching
The inlet water temperature exceeds 150
℉
Lower the inlet water temperature
Detergent may be too old
Use fresh detergent
Detergent left in
dispenser cup
Spray arm is blocked
Load
the dishes, making sure the spray arms
are not blocked.
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