Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting Guide
Guide
Guide
Guide
You can solve many common refrigerator problems easily, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve the problem
before calling for service.
Problem
Problem
Problem
Problem
Possible
Possible
Possible
Possible Causes
Causes
Causes
Causes
Refrigerator
Refrigerator
Refrigerator
Refrigerator does
does
does
does not
not
not
not operate
operate
operate
operate
x
Refrigerator is unplugged.
x
The circuit breaker is tripped/ fuse blown.
Compressor
Compressor
Compressor
Compressor turns
turns
turns
turns on
on
on
on and
and
and
and off
off
off
off
x
The room temperature is warmer than normal
x
Door is left open or is frequently opened
.
x
The refrigerator does not have the correct
clearances.
x
The refrigerator has recently been disconnected for
a period of time.
Refrigerator
Refrigerator
Refrigerator
Refrigerator compartments
compartments
compartments
compartments are
are
are
are too
too
too
too
warm
warm
warm
warm
x
Temperature control is not set correctly.
x
Door is left open or is frequently opened.
x
The door gasket does not seal properly.
x
A large amount of warm or hot food was stored
recently. Wait for the refrigerator to reach its
selected temperature.
x
The refrigerator has recently been disconnected for
a period of time.
Vibrating
Vibrating
Vibrating
Vibrating or
or
or
or rattling
rattling
rattling
rattling (slight
(slight
(slight
(slight vibration
vibration
vibration
vibration
is
is
is
is normal)
normal)
normal)
normal)
x
Leveling legs need adjusting
x
Refrigerator is placed on an
uneven or weak
surface.
x
The refrigerator is touching the wall. Re-level the
refrigerator and move it away from the wall.
Temperature
Temperature
Temperature
Temperature of
of
of
of external
external
external
external refrigerator
refrigerator
refrigerator
refrigerator
surface
surface
surface
surface is
is
is
is warm
warm
warm
warm
x
The exterior refrigerator walls can be as much as
30
°F
warmer than room temperature.
x
This is normal while the compressor works to
transfer heat from inside the refrigerator cabinet.
Moisture
Moisture
Moisture
Moisture collects
collects
collects
collects inside
inside
inside
inside the
the
the
the refrigerator
refrigerator
refrigerator
refrigerator
x
Door is left open or is frequently opened.
Moisture
Moisture
Moisture
Moisture forms
forms
forms
forms on
on
on
on outside
outside
outside
outside of
of
of
of
refrigerator
refrigerator
refrigerator
refrigerator
x
Is normal in hot and humid weather. Air carries
moisture into the refrigerator when doors are
opened.
Bubbling
Bubbling
Bubbling
Bubbling or
or
or
or gurgling
gurgling
gurgling
gurgling sounds
sounds
sounds
sounds (like
(like
(like
(like
boiling
boiling
boiling
boiling water)
water)
water)
water)
x
This is the normal sound of refrigerant (used to cool
refrigerator) circulating throughout the system.
Popping
Popping
Popping
Popping or
or
or
or cracking
cracking
cracking
cracking sounds
sounds
sounds
sounds when
when
when
when
compressor
compressor
compressor
compressor comes
comes
comes
comes on
on
on
on
x
This is normal.
Metal parts undergo expansion and
contraction, like hot water pipes. The sound will
level off or disappear as refrigerator runs.
The
The
The
The door
door
door
door will
will
will
will not
not
not
not close
close
close
close properly
properly
properly
properly
x
The refrigerator is not on a level surface.
x
The gasket is dirty.
x
The storage basket is out of position.
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