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HP1000/1400COMPACT OMEGA
I n s t a l l a t i o n a n d u s e r m a n u a l
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7.5
Failure reports
Please find below table containing list of failure reports with their explanation and suggested solution.
In order to physically locate the sensor please refer
to section 3.6 Block wiring diagram of the PCB
board
Failure
report
(displayed
on diplay)
Operating status of
the heat pump
Description of the failure
report
Sensor
characteristic
Failure report resolution
EE1
Heat pump
decommissioned;
acoustic warning
Water temperature sensor
failure (T2) / interrupted or
short-circuited sensor
5k
Ω
Check the sensor, possibly
change the sensor
EE2
Heat pump
decommissioned
Surrounding air temperature
sensor failure (T3) /
interrupted or short-circuited
sensor
5kΩ
Check the sensor, possibly
change the sensor
EE3
Heat pump
decommissioned;
Acoustic warning
Compressor discharge sensor
failure (T4) / interrupted or
short-circuited sensor
50
kΩ
Check the sensor, possibly
change the sensor
EE4
Optical warning
Timed defrosting
Evaporator temperature
sensor failure (T1) /
interrupted or short-circuited
sensor
5kΩ
Check the sensor, possibly
change the sensor
EE5
Heat pump
decommissioned in
app. 1-2 minutes
after turning on;
acoustic warning
None/Weak/High water flow;
No closure of the flow switch
or failure of the flow switch
Flow switch
Set the water flow to 4-6m
3
/h or
check the flow switch
EE6
Heat pump
decommissioned;
acoustic warning
High
temperature
on
compressor discharge (T4)
50kΩ
Please refer
to section 7.6
Troubleshooting
EE7
Optical warning
Electric leakage protection
-
Check the power supply of the
unit, circuit breaker. In order to
remove EE7 optical warning,
power supply needs to be turned
off and on
EE8
Acoustic warning
Failure of the cable
communication of the
controller
-
Check the control cable between
the control board and the control
digital panel
EE9
Heat pump
decommissioned
High/Low pressure switch
protection
In order to remove EE9 optical
warning, power supply needs to
be turned off and on
-09
Heat pump
decommissioned
Temperature sensor(s) failure
5kΩ
Temperature sensors or their bus
inputs are burnt out. Sensors
and/or possible the whole
regulator with motherboard must
be replaced.
EE C
Heat pump
decommissioned
Ambient air temperature
lower than -
15°C
-
Please check ambient air
temperature of the condensing
unit. Should the temperature be
lower than -
15°C, the heat pump
will not work due to security
reasons. In such case there is
seemingly nothing wrong with
your heat pump. Should the air
temperature be higher than -
13°C, the sensor must and/or
motherboard must be replaced.