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17

USER'S MANUAL

USER'S MANUAL

Solutions to Common Problems

If you are experiencing problems regarding your FireSCSI Xpress refer to the questions below
for a possible solution. Additionally up to the minute tips and solutions can also be found on our
web site: 

www.microtechint.com

. If the problem persists after trying the solutions provided

below and on our web site, please contact our technical support department.

What SCSI-based products are compatible with the FireSCSI Xpress? Are all SCSI 
devices supported? Will I need a firmware upgrade to support these and other types of
SCSI products in the future?

A. The FireSCSI Xpress is compatible with a variety of SCSI devices which comply to the 
industry SCSI standard (ANSI X3.131-1986 SCSI Standard). The FireSCSI Xpress works with 
removable media and fixed storage devices,  (such as SyQuest, Zip, Jaz, Magneto Optical, 
hard drives, CD and CD recorders/re-writables), and a variety of scanners and other devices. 
However some devices which use proprietary SCSI controllers/connectors (certain scanners, 
and other devices) may not be compatible initially and may require updated drivers in the 
future or may not be compatible at all. You will not need to upgrade the firmware on your 
FireSCSI Xpress to support other types of devices, compatibility is augmented via simple 
software updates. Check our web site periodically for device and driver compatibility 
updates. It may also be helpful to contact or Technical Services Department in regards to 
compatibility questions. 

What should I do if my computer warns that I need software to run a particular 
device?

A. Unplug the FireSCSI Xpress. Install the appropriate drivers for the particular device. Re-
connect the FireSCSI Xpress. If this does not work contact Microtech Technical Support.

How many SCSI devices can I connect to the FireSCSI Xpress Adapter?

A: You can connect only one SCSI device at a time to the FireSCSI Xpress.

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Содержание FireSCSI Xpress

Страница 1: ...USER S MANUAL USER S MANUAL FireSCSI Xpress FireWire IEEE1394 to SCSI Adapter I N T E R N A T I O N A L I N C USER S MANUAL USER S MANUAL...

Страница 2: ...ination SCSI Addressing Using the FireSCSI Xpress Connecting to a PC Compatible Installation overview Installing the driver software Connect a SCSI device to the FireSCSI Xpress Connect the FireSCSI X...

Страница 3: ...tly on screen or printed using your own printer Go to next page or to previous page Note The Left and Right arrows on the keyboard can also be used to advance to the previous or next page The Up and D...

Страница 4: ...USER S MANUAL USER S MANUAL 4 1 GETTING STARTED...

Страница 5: ...enabled system What s included with the FireSCSI Xpress The FireSCSI Xpress includes the following FireSCSI Xpress Adapter Microtech Installer CD Quick Start Guide Warranty Registration Card System R...

Страница 6: ...USER S MANUAL USER S MANUAL 6 2 CONNECTING to a Macintosh...

Страница 7: ...staller Icon Follow any instructions displayed on the screen After installing the driver software finish reading this chapter and connect the FireSCSI Xpress to your computer For instructions on conne...

Страница 8: ...tain an adapter to properly connect the FireSCSI Xpress to your SCSI device In most cases you will plug a male DB25 cable most likely included with your existing SCSI device directly to the DB25 femal...

Страница 9: ...lation You are now ready to use your SCSI peripheral SCSI Termination A SCSI terminator is a device which blocks stray SCSI signals in a chain to ensure a reliable connection SCSI termination is usual...

Страница 10: ...that is it can be safely attached to and detached from a live system It is important to note however SCSI devices are not hot plug gable based on industry standards When a SCSI device is attached to t...

Страница 11: ...3 USER S MANUAL USER S MANUAL 11 CONNECTING to a PC Compatible...

Страница 12: ...Insert the Microtech Installer CD ROM Open My Computer and then open the drive corresponding to your CD ROM Next double click on the file labeled 242975us exe which will update your computer s FireWi...

Страница 13: ...tain an adapter to properly connect the FireSCSI Xpress to your SCSI device In most cases you will plug a male DB25 cable most likely included with your existing SCSI device directly to the DB25 femal...

Страница 14: ...on You are now ready to use your SCSI peripheral SCSI Termination A SCSI terminator is a device which blocks stray SCSI signals in a chain to ensure a reliable connection SCSI termination is usually r...

Страница 15: ...Xpress The USB Xpress SCSI is hot pluggable on the Windows 98 operating environment meaning that you can connect and disconnect the cable from your computer without having to shutdown However you must...

Страница 16: ...4 USER S MANUAL USER S MANUAL 16 OBTAINING Technical Support...

Страница 17: ...Optical hard drives CD and CD recorders re writables and a variety of scanners and other devices However some devices which use proprietary SCSI controllers connectors certain scanners and other devi...

Страница 18: ...vice s Your existing SCSI device s may have already included SCSI cables which may be appropriate to use For more information contact the manufacturer of your SCSI device s your local computer dealer...

Страница 19: ...crotech the Technical Support specialist will transfer you to Customer Service for a Return Merchandise Authorization RMA number The RMA number must appear on the outside of your shipping carton Any p...

Страница 20: ...rdware products manufactured by Microtech that can be identified by the Microtech trademark trade name or logo affixed to them This warranty does not cover damage resulting from accident misuse abuse...

Страница 21: ...nd exceptional customer service Based in North Branford Connecticut USA Microtech has been manufacturing quality memory and computer peripheral products since 1985 Microtech is a wholly owned subsidia...

Страница 22: ...s no responsibility with regard to the performance or use of the products Product specifications and information contained herein are subject to change without notice Copyright 2001 Microtech Internat...

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