22
23
TROUBLESHOOTING
SYMPTOM
POSSIBLE
CAUSE
SOLUTION
The hearing aid
does not work
Dead battery
Defective
hearing aid
Replace battery
Consult your
specialist
It is not loud
enough
Blocked or
obstructed ear
mould
Remove obstruction
and clean the ear
mould
Distorted and
unclear sound
Spent battery
Replace battery
MAINTENANCE AND CARE
EN
EN
NOTE
- Clean its ear mould regularly, using a wipe
designed for this purpose. The use of MICROCLEAN
is recommended (consult your specialist).
- Ask for MICRODRY to prevent the harmful effects
of moisture.
- Always have a spare battery avaible.
ATTENTION!
- Do not clean your hearing aid with alcohol, hydrogen
peroxide or detergents: use a soft, moist cloth.
Do not wash your hearing aid!
Customer service:
+34 93 300 58 00