16
17
•
Can only log on one Xbox
Live
Account at a Time
When logging on to the Xbox
Live
service, only one person may
log on at a time. Logging on to multiple accounts is not supported
in Media Center Extender for Xbox.
•�
Playback of Music, Videos, Recorded and Live TV is not Smooth
If your media playback is jumpy, usually there is a problem with the
bandwidth on your network. Check the following:
�• If your Xbox console is connected to an 802.11b wireless network,
the network does not provide enough bandwidth for media
playback. Upgrade to an 802.11a, 802.11g, or a wired (Ethernet)
network.
� • If your Xbox is connected to an 802.11g wireless network or an
802.11a wireless network, check for obstructions between the
wireless adapter and the Media Center PC. Try moving the
wireless access point a few inches in any direction.
•
Playback of Music, Videos, and TV is Intermittently Jumpy
If your Xbox is connected to an 802.11g wireless network, check
to see if any household appliances such as a cordless telephone or
microwave oven are in use when the media becomes jumpy. Some
household appliances use the same radio frequency as the 802.11g
network; when these appliances are in operation they can interfere
with the network signals. Try to move the appliances or the Xbox or
the Media Center PC further apart. Also, these appliances do not
interfere with 802.11a wireless networks; upgrading to an 802.11a
wireless network might help.
•
Update the firmware for your Microsoft Xbox Wireless
Adapter (MN-740)
If you are using the Xbox Wireless Adapter, make sure you are
using firmware version 1.0.2 or higher for your Xbox Wireless
Adapter. Firmware version 1.0.2 improves response time over
the network and adds support for wireless networks using
hidden network names (SSIDs).
For more information, visit http://www.microsoft.com/hardware/
broadbandnetworking/readme/readme_mn740_102.htm.
•
Cannot play music stored on Xbox
Media Center Extender for Xbox plays music stored on your
Media Center PC, but not music stored on the Xbox hard drive.
•
The Xbox and Home Networking Poster
For more information about networks that support Media Center
Extender for Xbox, review the Xbox and Home Networking Poster.
This poster includes the number of supported Media Center
Extenders for Xbox and Media Center Extenders on home
networks, setup considerations, and additional information.
•
Media Center Extender Resource Monitor
If a Media Center experience such as watching recorded TV
suddenly worsens, check the Extender Resource Monitor to see if
the PC is running out of a resource. This tool shows you the status
of four important PC resources: CPU Use, Disk Usage, Network
Usage, and Memory Available. To use the Extender Resource
Monitor, go to the Media Center PC and in the notifications area
right-click the
Extender Resource Monitor
icon. Then select
Show
System Resources
.
•
The Windows Media Center Extender Help and Media Center
Extender for Xbox Support Site
Are you having some other problem with Media Center Extender
for Xbox? The online Help for Windows Media Center Extender has
detailed usage information and troubleshooting assistance. For
late-breaking information and support, visit the Media Center
Extender for Xbox Support site at http://www.microsoft.com/
mcxsupport.
sled_body.indd 16-17
8/6/2004 12:24:14 PM
