EN
ERROR CODE
DISCRIPTION
CORRECTIVE
ACTIONS
E004
Insufficient blood was added to
the sample well.
Retest with a new strip and
make sure a minimum of 10
micro liters of blood is correctly
added to the sample well.
E005
Internal QC check out of
specifications.
1. Make sure the strip is within
the expiry date.
2. Make sure the strip code is
entered correctly.
3. Retest with a new strip.
E007.x
PT calculation error.
Please retest with a new test
strip. If you receive a second
error code, then contact your
local distributor and test the
patient with a laboratory
method.
E009
Sample may not be suitable for
qLabs test.
Please retest with a new test
strip. If you receive a second
error code, then contact your
local distributor and test the
patient with a laboratory
method.
E010
The operation of adding sample
has timed out.
Please ensure the sample is
added within 2 minute after
the 'add sample' indicator is
flashing.
E011
You inserted a used test strip,
or you applied a blood sample
to the test strip before the
meter warm-up was complete.
Retest with a new strip. Make
sure to add sample within 2
minutes after the 'add blood'
indicator is flashing.
E013
The strip is defective or im-
properly operated when adding
sample.
Retest using a new strip. Make
sure the operation of adding
sample is exactly correct
according to the user manual
guidance.
E014
The value of HCT may be out
of range of 30%-55%.
Patients with abnormal HCT
value may be recommended
to test the INR using another
method.
E015
Bluetooth initialization error.
Turn off the meter and restart
the meter. If the problem still
exists, please contact the tech-
nician for further assistant.
29
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