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MRX-900 Operating Manual: Troubleshooting

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E. Troubleshooting

Here are solutions to some of the common problems and symptoms that may be experienced.
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Problem:

I am trying to set up the MRX-900 but I cannot get the configuration menu to appear.

Solutions:

1. Make sure you are depressing the Configuration Button for at least 2 or 3 seconds.  The

Configuration Menu, by design, only shows up after the button has been held briefly to prevent
unintentional triggering.

2. Check that the power adapter is snugly inserted into the power input jack, and that the AC-outlet is

live.  You can verify that the MRX-900 is operational and that it is receiving power by the
continuous illumination of the receive LED.

3. Ensure that your RS-232 cable is the correct type – that it is a straight-through rather than a crossover

or null-modem cable, and that it is the correct cable for your terminal.  Also ensure that the mating
connectors are seated properly.

4. Verify that you are using the correct data port and that it is configured properly (this check may be

aided by use of a DTE-loopback plug, as explained in section C.3).  Ensure that the software has the
correct communications settings for configuration: 9600 bps, 8 bits, no parity, 1 stop bit (8N1).  If
the serial communications between the MRX-900 and your terminal is working correctly, an
initialization message should appear each time you power up the unit.

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Problem:

I have configured my MRX-900s, but I cannot achieve a communications connection.  The RSSI LEDs
are 

unlit

.

Solutions:

1. Ensure that the Wireless Link Rate, Network Address, and Hopping Pattern are the same for all units.

If using the modems in multipoint operation, ensure that each Slave has a unique Unit Address and
they are included in the Slave List of Repeaters (if applicable) and of the Master.  In point-to-point
mode, ensure the Unit Address on both Master and Slave are the same.  Once these settings are
correct, the RSSI LEDs should illuminate when communicating units are powered up.

2. The power level is too high or too low for the current arrangement of MRX-900s.  First, ensure that

antennas are properly and snugly connected.  If the units are in very close proximity (within several
feet) and the power level is too high, they will be saturated and may not operate efficiently.
Conversely, if the modems are far away from each other or there are many obstacles between them, a
higher level may be required for the modems to pick up each other’s signal.

————————————

Problem:

I have configured my MRX-900s, but I cannot achieve a communications connection.  The RSSI LEDs
are 

lit

.

Solutions:

1. Verify that the serial baud rate between each MRX-900 and its connecting DTE are the same.

2. Isolate the problem by directly connecting the DTEs using a crossover cable and setting the port

speeds on both ends the same.  If this fails, then the problem is most likely attributable to the
DTE/software application, and use of the MRX-900 in this circumstance will also fail.  If the hard
wire connection is successful, then the problem may be a cabling issue.  Ensure that all cables are
straight-through RS-232 cables and that they are connected properly to all devices.

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Problem:

I have the serial data ports on both my DTEs and MRX-900s set the same, but I cannot achieve a
throughput near serial rate I’ve set up.

Solutions:

1. Verify that the Wireless Link Rate on all modems are set to a rate which provides a wireless link

higher than the serial links, since a lower wireless rate will “bottleneck” the communications link.

Содержание MRX-900

Страница 1: ...MRX 900 Operating Manual Contents i MRX 900 900 MHz Spread Spectrum Wireless Modem Operating Manual Microhard Systems Inc Leaders in Wireless Telecom...

Страница 2: ...ife The electronic equipment described in this manual generates uses and radiates radio frequency energy Operation of this equipment in a residential area may cause radio interference in which case th...

Страница 3: ...in Configuration Menu 7 3 1 Operating Mode 7 3 2 Serial Baud Rate 9 3 3 Wireless Link Rate 9 3 4 Network Address 10 3 5 Unit Address 10 3 6 Hopping Pattern 10 3 7 Encryption Key 11 3 8 Output Power Le...

Страница 4: ...ii MRX 900 Operating Manual...

Страница 5: ...ty The MRX 900 s versatility makes it the ideal solution for applications ranging from office productivity to industrial data control and acquisition While a pair of MRX 900 modems can link two termin...

Страница 6: ...performance from your equipment using the MRX 900 Although the manual is intended for all MRX 900 users from the novice to the professional it is recommended that new users of the MRX 900 thoroughly r...

Страница 7: ...n when preparing to install your MRX 900 wireless modem These represent typical requirements but due to the large variation of user needs and applications the items are user supplied and are not acces...

Страница 8: ...minal keyboard Receive LED Lights up when the modem receives data over the wireless link as well as during internal carrier search and synchronization operations Transmit LED Lights to indicate that t...

Страница 9: ...rear of your MRX 900 and pressing it for two to three seconds A menu similar to the following should appear on your terminal screen Microhard Systems Inc MRX 900 Configuration 1 Operating Mode Slave...

Страница 10: ...odems n All modems must use the same Encryption Key Each of the parameters above are defined using the terminal to display the menu driven configuration screens and setting the appropriate items Setti...

Страница 11: ...600 baud is the default rate for configuration only and that the actual data communications rate during operation is user defined with rates from 2400 to 115 200 bps With reference to the serial data...

Страница 12: ...Master either directly or through a repeater whose network address unit address and hopping pattern matches its own 3 Master Point to Multipoint In a point to multipoint network one unit should be se...

Страница 13: ...E communication will fail 3 3 Wireless Link Rate The Wireless Link Rate is the speed and optimization method for which modems will communicate over the RF link The possible settings are Wireless Link...

Страница 14: ...urrently in close proximity it is suggested that an atypical value be chosen perhaps something meaningful yet not easily selected by chance or coincidence 3 5 Unit Address In point to point operation...

Страница 15: ...iguration menu and select one of the following Power Output Level 1 1 mW 2 10 mW 3 100 mW 4 1000 mW 5 Adaptive ESC to exit Select Power Output Level _ Ideally you should test the communications perfor...

Страница 16: ...essary for reliable communications If the wireless link is consistently good and solid a maximum size of 255 is recommended However if the link is poor e g experiencing excessive interference and data...

Страница 17: ...ich point it wraps around to 0 again Number of errors detected by CRC Each packet transmitted by the MRX 900 includes a checksum against which the data on the receiving end is checked If the CRC value...

Страница 18: ...iously entered slave from the Slave List When selected the prompt Delete Slave Address _ appears A value from 0 to 65535 should be entered followed by Enter Return 3 Show List This option displays the...

Страница 19: ...te Wireless Link Rate Maximum Size Timeout Interval Power Output Level Slave List Radio Stats Packet Parameters Retry Timeout 1 115200 2 57600 3 38400 4 28800 5 19200 6 14400 7 9600 8 7200 9 4800 A 36...

Страница 20: ...16 MRX 900 Operating Manual...

Страница 21: ...Mode Unit Address Output Power Level Serial Baud Rate Wireless Link Network Address 0 65535 Hopping Pattern A T Encryption Key 0 65535 Master S N _________ o 1 mW o 10 mW o 100 mW o 1000 mW 1W o 11520...

Страница 22: ...ve S N _________ Unique Unit Address 0 65535 o 1 mW o 10 mW o 100 mW o 1000 mW 1W o 115200 o 57600 o 38400 o 28800 o 19200 o 14400 o 9600 o 7200 o 4800 o 3600 o 2400 Slave S N _________ Unique Unit Ad...

Страница 23: ...o Send A handshaking signal which is asserted by the DTE when it is ready to transmit data Typically the DCE responds by activating CTS Essentially RTS is the DTE s way of saying I am ready to send da...

Страница 24: ...l as its connection to another DCE via DCD these are relayed together as a ready state indicator from the DTE via DTR Wiring diagrams for the most common cables of this type are provided for your refe...

Страница 25: ...be no larger than 5 16 diameter with outer screw shaft of no more than about 1 8 If mounted with the rubber footprint on bottom of unit about 1 4 clearance should be left between surface and bottom of...

Страница 26: ...22 MRX 900 Operating Manual...

Страница 27: ...oint operation ensure that each Slave has a unique Unit Address and they are included in the Slave List of Repeaters if applicable and of the Master In point to point mode ensure the Unit Address on b...

Страница 28: ...cy Check to see that this option is enabled recommended and see if the situation improves 2 If CRC 16 error detection is enabled and this problem is occurring it is likely due to the link between the...

Страница 29: ...itivity 105 dBm Output Power 1mW 10mW 100mW 1W user selectable or adaptive Spreading Code Frequency Hopping Hopping Patterns 20 pseudo random user selectable Error Detection CRC 16 with auto re transm...

Страница 30: ...26 MRX 900 Operating Manual...

Страница 31: ...cy Check An error detection scheme for transmitted data Performed by using a polynomial algorithm on data and appending a checksum to the end of the packet At the receiving end a similar algorithm is...

Страница 32: ...or communications device RS 232 Recommended Standard 232 more accurately RS 232C or EIA TIA 232E Defined by the EIA a widely known standard electrical and physical interface for linking DCEs and DTEs...

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