Microchip Technology UCS1003-1, Руководство пользователя

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UCS1003-1 Evaluation Board User’s Guide
DS50002510A-page 42
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2016 Microchip Technology Inc.
4.4 TROUBLESHOOTING
Table 4-4 identifies possible problems and their solutions to troubleshoot the
UCS1003-1 software.
TABLE 4-4: TROUBLESHOOTING THE INTERFACE – COMMON PROBLEMS
Problem Solution
GUI Controls unresponsive
after installation
Restart the computer. In some cases, a restart is required after installation.
GUI freezes
If the GUI freezes for unknown reasons, communications cannot be stopped, and
the program cannot be closed, disconnect the USB cable from the evaluation
board, then close the program. Reconnect the board, then restart the GUI.
Random panel display
When a board is not connected to the PC running the GUI, the panel will be in an
all-zero register-displayed state. This also occurs when SMBus communications
are disconnected. The panel display is not meaningful. Connect the board and
establish SMBus communications. If this still does not work, there is a problem
with the connection. The cable or the USB port may be defective.
Device is not charging or not
charging optimally
Check if the current limit jumper is set appropriately.
The current source may not have high enough capacity from V
S
.
Run the Demo routine to determine highest current profile.