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BARISTA INSTALLATION, USE & MAINTENANCE GUIDE
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23
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION(S)
Gas leak
(Nitrogenator
™
Nitrogen Generator
cycles on too
frequently, even when
unit is not in use)
1. Loose connection, severed
line, or faulty part
1. Nitrogen Generator:
a. Take note of the pressure reading on the N2 regulator. Turn the gas supply
to the dispenser OFF using gas OFF button. Wait 1-2 minutes and turn
the gas supply back ON keeping an eye on the regulator pressure. If the
reading increases when turning the gas supply to the unit back ON, you
can determine there is a leak in the system. Call customer support to get
gas leak resolved
Nothing flowing from
faucet
1. The main power button is not
turned ON
2. The water and product
buttons are not ON
3. Gas, coffee, and water not
connected
1. Turn ON main power button
2. Turn ON water pump and product pump power buttons
3. Assure all required connections are made in accordance with Installation
instructions
Only gas/foam coming
from nitro faucet
(unit
is spitting/sputtering)
1. N2 Regulator gas pressure is
set too high
2. Water system needs primed
(should only be necessary
if using a water supply runs
dry)
1. See Making Adjustments to determine how to properly adjust level of
N2 infusion
2. Turn ON the “gas off” button, open both faucets independently until the
flow is smooth, turn off the “gas off” button
Product is pouring too
warm and/or inside of
unit is too warm
1. Chiller power and/or
recirculation pump is not
powered ON
2. Chiller is not set to the proper
temperature
3. Chiller refrigeration not
working properly
4. Chiller has been placed an
unacceptable conditions
1. Ensure both of the green power switches on the chiller are turned ON and
illuminated
2. See Refrigeration Check in Installation to determine how to properly view
and set the temperature for the chiller
3. Call customer support
4. Relocate the unit to a more conducive environment
Unit won’t power on
1. Ensure the unit is getting
power
2. Check breaker panel to
ensure that the circuit
breaker is not “tripped”
1. If it’s not already, plug the unit in
2. Reset the circuit breaker to restore power to the unit
NOTE: If the breaker trips again after being reset, review the electrical
requirements listed in the specifications above and ensure that the
circuit is capable of handling the load
Irregular flow from faucet
1. Flow appears
to be pulsating/
hammering
2. Flow appears to be
coming out at an
angle
3. Flow rate appears
to be slow
1. a) The internal pressure
switch is set too high or
low and needs adjusted
b) The water supply cannot
keep up with a demand of
.7gpm
2. The stout faucet nose cone
has accumulated buildup or
debris
3. a) The stout faucet has
accumulated buildup or
debris
b) The system needs cleaned
Determine how to properly adjust a pressure switch
b) See Installation Location Requirements for mandatory water supply
criteria
2. Clean the stout faucet nose cone in accordance with manufacturer’s
instructions.
3. a) Clean the stout faucet nose cone in accordance with Routine
Maintenance Schedule and the manufacturer's instructions
b) Clean the system following Routine Cleaning Procedure
Unit performing
inconsistently
(brix/
nitro fluctuating wildly
or outside of normal
range)
1. The system was installed/
setup improperly or has been
placed in an environment
with unacceptable conditions
2. System has internal
malfunction and needs
serviced by a technician
1. See Installation Location Requirements to ensure all the criteria is met
2. Call customer support
