WARRANTY INFORMATION
This warranty is provided by Total Tools (Importing) Pty Ltd 20
Thackray Road, Port Melbourne, VIC 3207 (we, us, our).
Express warranty
Subject to the exclusions set out below, we warrant that this product
will be free from defects in materials or workmanship for a period of 12
months from the date of purchase.
The benefits conferred by this warranty are in addition to all rights and
remedies which you may be entitled to under the Australian Consumer
Law, and any other statutory rights you may have under other
applicable laws. This warranty does not exclude, restrict or modify any
such rights or remedies.
Warranty exclusions
This express warranty does not apply where a defect or other issue
with the product is caused by normal wear and tear, misuse or abuse of
the product.
Consumer guarantees
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Warranty claims
To make a claim under this warranty, you must bring the product along
with the proof of purchase and any other documentary evidence
which you think is relevant to the Total Tools’ place of purchase where
the claim will be handled on our behalf. Any cost incurred by you in
bringing the product to the place of purchase will be borne by you.
To make a claim under this warranty, the product and proof of purchase
must be returned to the Total Tools place of purchase during the
warranty period specified above.
If your warranty claim is accepted, we (or the Total Tools store that
handles the claim on our behalf) will, at our discretion, repair or replace
the product, or refund money to you and take back the product.
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