Copyright © 2009-2018 Micca. All rights reserved.
Page | 5
3 Troubleshooting
The following are some common questions and answers. For additional troubleshooting
resources, visit our product information website
www.miccatron.com
, or email technical support
at
for personalized assistance.
Optical digital audio has no sound or sounds like static
The LB-DAC supports PCM audio up to 192kHz 24-bit, it does not support RAW/Bitstream,
Dolby, or DTS audio formats. Most TVs, game consoles, PCs, DVR machines, and DVD/BD
players have a setting for configuring the optical audio output
format;
refer to their user’s manual
for instructions on how to change the optical audio setting to PCM.
Optical digital audio has sound, but contains breaks and pops
Check to see if the red “ERROR” light on the LB-DAC flashes when the breaks and pops in
sound occur. If this happens, it’s most likely that the optical audio cable is not making a good
connection. Check the following:
•
Make sure that the optical cable jack is securely inserted on both ends.
•
Use a good quality cable that is no longer than 15 feet.
•
Check to see if the connectors on the optical cable are damaged in any way.
Bluetooth does not pair with a device
The LB-DAC is a Bluetooth transmitter and can only be paired with devices that receive sound,
such as headphones and speakers. It cannot be paired with other transmitter devices such as a
cellphone, tablet, or computer. The LB-DAC supports standard pairing passkeys of 0000, 1111,
1234, and 8888. Ensure that the Bluetooth headphone or speaker uses one of these passkeys.
Once the LB-DAC enters pairing mode, it takes up to 60 seconds for the pairing to complete.
Please wait for at least 60 seconds before giving up. Try turning the LB-DAC off and back on
and retry the pairing process. Make sure that no other Bluetooth device is turned on in the
vicinity except for the LB-DAC and the headphone or speaker that it is attempting to pair with.
Bluetooth does not reconnect with a device
The LB-DAC remembers up to 8 devices that it has been paired with, and can connect with any
two at the same time. To reconnect a particular device with the LB-DAC, make sure that other
Bluetooth headphones or speakers are turned off. Please also try the following steps:
•
Short press the Bluetooth button on the LB-DAC to initiate reconnect attempt.
•
Turn the LB-DAC off and back on.
•
Initiate reconnect attempt on the Bluetooth headphone or speaker – please refer to the
headphone or speaker’s user manual on how to initiate a reconnection.
•
If the reconnect still fails, try paring the LB-DAC with the device again – this should not be
necessary, but is the option of last resort if the previous steps have failed.
