9
7. Connect with Mi Home/Xiaomi Home App
Troubleshooting
This product works with Mi Home/Xiaomi Home app*.
Control your device with Mi Home/Xiaomi Home app.
Scan the QR code to download and install the app. You
will be directed to the connection setup page if the app
is installed already. Or search "Mi Home/Xiaomi Home" in
the App Store to download and install it.
Open Mi Home/Xiaomi Home app, tap "+" on the upper
right, and then follow prompts to add your device.
* The app is referred to as Xiaomi Home app in Europe
(except for Russia). The name of the app displayed on
your device should be taken as the default.
Note: The version of the app might have been updated,
please follow the instructions based on the current app
version.
Fault
Light is not working
Unable to charge
Pedal cannot be installed
properly
Cannot turned on
Pedal makes a strange
sound
Reduced mileage
No pedal assist
Tire leaks air
Seat post slides down
Display does not function
Unable to remove battery
Solution
Low battery, try to charge it.
Use the original charger.
The pedals are divided into a left and right pedal. The left pedal is
tightened counterclockwise, and the right pedal is tightened clockwise.
Low battery, try to recharge it.
Use a tool to tighten the pedal.
Temperatures below -5°C will greatly affect the battery capacity. Once the temperature
rises, the capacity will return to normal without affecting the battery life.
Battery level equals to or is less than 5%, no assistance.
Tires and 16 inch bicycle parts can be repaired nearby.
Manually tighten the upper and lower seat post clamp screws before
tightening them by a wrench.
Low battery, try to charge it.
After removing the seat post, press and hold the button above
the battery to remove it.
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