Problem
Cause
Check
The smell of gas with burner flames ap-
pearing yellow.
The gas grill does not reach temperature.
The gas grill heats unevenly.
The burners make popping noises.
Check for spiders or insects.
Spiders and insects can nest in the burner
of this or any grill, and cause a disruption in
the flow of gas from the burner. This is dan-
gerous and can cause a fire behind the
control panel, damaging the grill and mak-
ing it unsafe to operate.
Check air shutter adjustment.
Check burners for clogged gas ports.
Yellow or orange flame and the smell of gas.
1. Blockage in the venturi tube or orifice.
2. Orifice not seated properly in the venturi
Tube.
3. Bent or kinked hose.
1.
Clean venturi (See section “Annual Mainte-
nance”).
2.
Orifice must fit into venturi tube at least ¼”
to ½”
3. Check gas supply line. Also, check all
connections.
Burner does not light or flame is low in HIGH
position.
1. Could be a kink in the gas supply line.
2. LP tank could be low or empty.
3. LP regulator excess flow feature has been
activated.
1. Straighten
2. Refill LP cylinder
3. Turn grill control knobs off, close LP tank
valve and reopen valve slowly. Wait 5-
seconds before turning on grill valves
Erratic flame pattern from burner or flame is low
when burner control knob set at HIGH or flames
do not run the whole length of burner.
Dirty burner
Clean burner PORT holes with a small pin. Be
careful not to enlarge holes
Constant flare-ups
1. Grill too cold before start of cooking.
2. Cooking grid or flavor plates may be heav-
ily coated with burned-on grease.
3. Fatty foods.
4. Heat setting too high.
1. You should always pre-heat grill
for 5 to 10 minutes before cooking.
2. Clean cooking grids. Clean Flavor Plates.
3. Trim excessive fat from fatty
meats.
4. Lower heat setting.
Flavor plates have turned black.
This is normal. Grease is burned on flavor
plates.
Scrape with wire brush and scrub with soap and
water.
Food sticks to cooking grid.
1. Cooking grid is probably too hot.
2. Food being turned before sear lines are
produced.
1. Lower heat setting. Grids transfer heat
quickly. You’ll need to experiment with heat
setting to get the best results. Or use a non
-stick cooking spray.
2. Time food to turn over only once.
Flame blows out.
During periods of high wind and sometimes
while cooking on a low setting, flame may be
extinguished.
1. On cart models, simply turn away from
wind.
2. Increase the heat setting.
Discoloring of the Stainless Steel
Due to extreme cooking temperatures over time
stainless steel will turn a mild gold patina.
Follow cleaning instruction in the Maintenance
section.
Grill does not get hot.
1. See low flame above.
2. On natural gas, inadequate pressure at
grill.
3. Incorrect orifice.
1. See low flame above.
2. Check pressure. Should be at or near 7"
water column.
3. Check orifice size.
CAUTION: If problems can not be corrected using these methods, contact your local MHP dealer for assistance.
TROUBLESHOOTING
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