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OptiPrinter CD/DVD Inkjet Printer
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SECTION 11: ERRORS
You can identify many common problems using the lights on the printer’s control panel. The
Following list highlights common errors and the recommended corrective measures:
Cancel Button
Print Cartridge Status Light
Resume Button & Light
Power Button light
1. Printer Cartridge light is On or Flashing
The top cover is open
Close the cover
Problem with print cartridge
Verify correct cartridge is installed and that installation is
correct
Cartridges may be low in ink
If this is the case, the printer cartridge light will stop
flashing once the top cover is opened or the printer is
printing. The problem is not related to the ink volume if
the light continues to flash when the top cover is opened.
2. Power Light is Flashing
The printer is preparing to print.
The light stops flashing when the printer has received all
data.
3. All Lights are flashing
The printer may need to be restarted.
Press the Power Button to turn off the printer, then press the Power Button again to restart the
printer.
If the lights continue to flash, press the Power Button to turn off the printer. Disconnect the
printer from the power source. Reconnect the printer to the power source. Press the Power
Button to turn on the printer.
4.
Resume Button Light Flashes
When printing directly to the Optiprinter from your PC, if you send a subsequent copy to print
too soon after you have sent your initial copy to print, the OptiPrinter may malfunction resulting
in the Resume Button light to flash.
To prevent this from occurring, you should ensure that sufficient time has elapsed (approx. 10
seconds) before sending subsequent copies to your OptiPrinter.
To correct this problem:
a. Ensure that a CD is placed on the CD tray and that the tray has been pulled back into the
printer.
b. Cancel any outstanding print job (Settings/Printers/Verity Systems OptiPrinter).
c. Switch off the OptiPrinter by pressing the Power Button. All lights should now be eliminated.
d. Disconnect the power cable from the back of the printer.
e. Leave the OptiPrinter to rest for a minimum of 1 minute, before reconnecting the power cable
and switching the printer back on using the Power button.
f. The Power Button should be the only button light to become illuminated, indicating that the
printer is now ready to print again.