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26
SERVICE
Table 3 Troubleshooting the PAWKIT (continued)
Problem
Possible Solutions
Visible debris or staining
Refer to
for directions on cleaning and
for
directions on changing the filter.
Refer to
on sample preparation. Be careful to not
get sample on the rim of the cup. Wipe the rim before placing the
instrument on the cup.
Corrosion on thermopile
Contact
for repair. Refer to
for
detailed instructions.
Instrument is unstable
when depressing a button
Move the instrument to a flat surface.
4.5 CUSTOMER SUPPORT
NORTH AMERICA
Customer service representatives are available for questions, problems, or feedback Monday
through Friday, 7 am–5 pm Pacific time.
Email:
Phone: +1.509.332.5601
Fax: +1.509.332.5158
Website:
metergroup.com
EUROPE
Customer service representatives are available for questions, problems, or feedback Monday
through Friday, 8:00 to 17:00 Central European time.
Email:
Phone:
+49 89 12 66 52 36
Fax:
+49 89 12 66 52 20
Website:
If contacting METER by email, please include the following information:
Name
Address
Phone
Email address
Instrument serial number
Description of the problem
NOTE: For products purchased through a distributor, please contact the distributor directly for assistance.
Содержание AQUALAB PAWKIT
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