
GT-521S Manual Rev D
Page 27
8.5.
Flash Upgrade
GT-521S is firmware upgradeable via the serial connection using a Met One
Instruments flash burn program. Binary files and the flash program must be provided by
Met One Instruments.
9.
Troubleshooting
The following section covers some common failure symptoms, causes and solutions. It
is important to note that there are no customer serviceable components in this product.
The GT-521S case should never be removed or opened for any reason.
Opening or
removing the case will void the warranty and may result in exposure to laser
radiation, which can cause eye injury.
Symptom
Possible Cause
Solution
Display does not turn on
Low Battery
Defective Battery
Charge battery
Send to service center
Pump does not turn on
when a sample is started
Low Battery
Defective pump
Charge battery
Send to service center
Keypad does not work
Loose connector
Internal hardware failure
Send to service center
Sample result is lower
than normal
Flow rate is low
Optics may be contaminated
Perform flow rate test
Send to service center
Sample result is higher
than normal
Flow rate is high
Air leak in unit
Optics may be contaminated
Perform flow rate test
Perform zero test
Send to service center
Battery does not hold a
charge
Defective or worn out battery
Defective charger
Send to service center