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Cast Iron Condensing Boilers – Installation Manual
FlexCore Stainless Steel Condensing Boilers – Installation Manual
FlexCore Series
Water Boiler
Limited Warranty
One-Year Warranty
The “Manufacturer” warrants to the original owner at the original installation site that the FlexCore Series modulating
water boiler (“Product”) will be free from defects in material and workmanship for one (1) year from the date of installation
or eighteen (18) months from the date of shipment from the factory whichever comes first. If upon examination by the
manufacturer the product is shown to have a defect in material or workmanship during the warranty period, the manufacturer
will repair or replace, at its option that part of the product, which is shown to be defective.
Ten-Year Warranty
The manufacturer further warrants to the original owner at the original installation site that the products Heat Exchanger
will be free from defects from condensate corrosion and in material and workmanship for a period of ten (10) years (non
prorated) from the date of shipment from the factory. If upon examination by the manufacturer the product is shown to
have a defect in material or workmanship during the warranty period, the manufacturer will repair or replace, at its option
the Heat Exchanger of the product, which is shown to be defective.
Twenty-One Year Thermal Shock Warranty
The manufacturer further warrants to the original owner at the original installation site that the products will be warranted
for twenty-one (21) years against thermal shock when installed in a closed loop hot water system. This warranty does not
cover damage due to corrosion, scaling, sooting or to improper installation practices. The inlet / outlet temperature
differential across the boiler heat exchanger must not exceed 100 degrees F. System water quality: dissolved solids must
be less than 500 ppm and no greater than 300 ppm hardness. Suspended solids such as magnetite, Iron Oxides must be
flushed from the system prior to commissioning the boiler(s). In addition, pH levels must be in the 6.5 – 10 range. Failure
to follow these guidelines will void the warranty.
This Limited Warranty does not Apply:
(a) If the product has been subjected to misuse or neglect, has been accidentally or intentionally damaged, has not been
installed, maintained or operated in accordance with the furnished written instructions, or has been altered or modified
in anyway by any unauthorized person.
(b) To any expenses, including labor or material, incurred during the removal or reinstallation of the product or parts
thereof.
(c) To products which were not installed and or serviced by a qualified contractor and or serviceman.
(d) To burners, jackets, controls and other auxiliary equipment furnished by the manufacturer, but manufacturerd by
others. Any warranties for such items shall be limited to those warranties offered by the original equipment
manufacturer.
(e) To any workmanship by any installer of the product.
This limited Warranty is Conditional Upon:
(a) Shipment, to the manufacturer, of that part of the product thought to be defective. Goods may only be returned with
prior written approval of the manufacturer. All returns must be freight prepaid.
(b) Determination in the reasonable opinion of the manufacturer that there exists a defect in material or workmanship.
Repair or replacement of any part under this Limited warranty shall not extend the duration of the warranty with
respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, AND ALL
SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS LIMITED
WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL,
SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF
THE SELLING PRICE OF THE PRODUCT OR ANY PARTS THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED
WARRANTY GIVES THE OWNER AT THE ORIGINAL INSTALLATION SITE SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH MAY VARY BY EACH JURISDICTION.
