16
Troubleshooting
Reset the device
System Requirements
Technical Speci
fi
cations
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi
setup. Check whether there are any Internet connection problems. If the
Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
• Mobile device running iOS
®
9 or higher or Android™ 5.0x or higher
• Existing Wi-Fi Network
• Power: 12W
• Capacity: 300ml
• Timer: 1/3/6 hour
Reset once (press & hold Wi-Fi button) to reach Easy Mode, which is the
primary way the app will try to connect. (When in Easy Mode, you’ll see
the LED flashing quickly, 2x per second)
Reset again (press & hold reset button) to reach AP, which is the Backup
Mode to help connect.
(When in AP Mode, you’ll see the LED blinking slowly, every 3 seconds)
Get Ready
What’s in the Box
• Smart Wi-Fi Essential Oil Diffuser
• Measuring Cup
• Power Adapter
• User Manual
• Voice Control Guide
• Know your Wi-Fi network and password
• Make sure your mobile device is running iOS
®
9 or higher
or Android™ 5.0× or higher
• Make sure you’re connecting to a 2.4GHz Wi-Fi network
(Geeni can’t connect to 5GHz networks)
Mist Nozzle
Outer Cover
Water Tank
Cover
Buttons
Indicator Lights
Base
SMART WI-FI
PLUG
START GUIDE
VOICE
CONTROL
GUIDE
