350.026UK User Manual
Troubleshooting:
Smart device won’t
connect to doorbell
Ensure both devices are within 30cm of each other.
Ensure you are using a 2.4Ghz network.
Ensure the volume level on your smart device is audible.
No audio on smart
device
Ensure the volume is turned up.
Ens
ure the voice mute button isn’t
selected.
PIR detection is being
triggered too often
Ensure the PIR on the doorbell is clean and free of
obstructions.
Adjust the sensitivity of the PIR in the settings mode to
suit the environment.
PIR detection isn’t
working
Ensure the PIR on the doorbell is clean and free of
obstructions.
Ensure the PIR settings on your device are set to the
correct level.
My visitor cannot hear
me outside, but I can
hear them
Ensure you have pressed the 2-way talk button on your
smart device.
The video feed quality
is poor or lagging
Ensure the doorbell is located within a reasonable distance
to your wireless router. Check your smart device has good
data connection.
Warnings:
•
For reasons of electrical safety never clean the unit with water or other liquids or immerse
in water. Always clean the lens of the camera and unit with a dry and soft lint-free cloth.
•
Try to keep the unit out of direct sunlight and as much as possible away from heavy
rainfall and moisture.
•
Please do not use this device if you find that it is damaged in any way.
•
Do not attempt to repair this device or take it apart under any circumstances, as this will
invalidate your warranty.
IP55
This product is classed as Electrical or Electronic equipment and should not be disposed with other
household or commercial waste at the end of its useful life. The goods must be disposed of according to
your local council guidelines.
Errors and omissions excepted.
Copyright© 2020 AVSL Group Ltd.
