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3

STEP 3: 

CONNECTING DECO TO YOUR BROADBAND

This connects the Deco router to your broadband connection. When selecting your Deco 

model, please note that it may be referred to as M4M4/M3, or M4R.
•  Follow the on-screen prompts and when asked to ‘Power off your modem’ select  

I don’t have a modem’. 

•  Continue to follow the on-screen prompts.
•  Select connection type and change this from dynamic IP to PPPoE. 
•  Follow the prompts to connect your Deco unit to your broadband connection by 

creating a username and password. Note: Use the serial number (S/N) on your  

Deco box followed by mercurybroadband.co.nz and use the below password.

 

 

•  Turn IPTV/VLAN ‘on’ and select the ‘New Zealand UFB’. Then set the  

VLAN ID to ‘10’ and priority to ‘0’.

•   Follow the prompts to create a secure name and password for your 

WiFi network that your devices will connect to.  

STEP 4: 

CONNECTING DEVICES TO YOUR DECO

•  Ensure that WiFi is enabled on your device.
•   Go to WiFi settings on your device and select the network name you have previously  

set up in step 3 along with the password you created. 

SET UP ADDITIONAL UNITS 

•  Your Deco app will guide you through the set up of any additional units. 

Note: When adding additional units, they may be referred to as M4M4/M3, or M4R

Username: 

e.g.

 

[email protected]

Password: 

Mercury

NEED HELP GETTING SET UP? 

VISIT MERCURY.CO.NZ/BROADBAND
EMAIL US AT [email protected]
OR GIVE OUR FRIENDLY TEAM A CALL ON 0800 10 18 10.

This username and 

password helps 

us recognise and 

authenticate you as a 

Mercury customer.

This username and 

password is your 

unique home network 

that you will connect 

your devices to.

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