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EXTRA
HELP
55
OWNER SERVICE ASSISTANCE
or4
Service Assistance
Your satisfaction with your outboard product is very important to your
dealer and to us. If you ever have a problem, question or concern
about your outboard product, contact your dealer or any Authorized
Mercury Marine Dealership. If additional assistance is required, take
these steps.
1.
Talk with the dealership’s sales manager or
service manager. If this has already been
done, then contact the owner of the dealer-
ship.
2.
Should you have a question, concern or
problem that cannot be resolved by your
dealership, please contact Mercury Marine
Service Office for assistance. Mercury Ma-
rine will work with you and your dealership to
resolve all problems.
The following information will be needed by the service office:
•
Your name and address
•
Daytime telephone number
•
Model and serial number of your outboard
•
The name and address of your dealership
•
Nature of problem
Mercury Marine Service Offices are listed on the next pages.