Making a call via the overhead control panel
1
Breakdown assistance call button
F
2
Cover for
G
button (SOS button)
3
G
button (SOS button)
Making a breakdown assistance call
#
Press button
1
.
Making an emergency call
#
Briefly press the cover on
G
button
2
to
open it.
#
Press and hold
G
button
3
for at least one
second.
An emergency call can still be triggered when a
breakdown assistance call is active. This has prior-
ity over all other active calls.
Information about the Mercedes me call using the
breakdown call button
A call has been made to the Mercedes-Benz cus-
tomer center via the overhead control panel or the
multimedia system using the breakdown call but-
ton (
/
page 180).
You can reach the desired service via the voice
dialog system:
R
Accident and Breakdown Management
R
Mercedes-Benz customer center for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest authorized Mercedes-Benz Center
R
Other products and services from Mercedes-
Benz
Data is transmitted during the connection to the
Mercedes-Benz customer center (
/
page 181).
Calling the Mercedes-Benz Customer Center using
the multimedia system
Requirements:
R
Access to a mobile phone network is available.
R
The contract partner's mobile network cover-
age is available in the respective region.
R
The vehicle must be switched on so that vehi-
cle data can be transferred automatically.
Multimedia system:
4
©
5
Phone
5
g
#
Call
Mercedes me connect
.
With your consent, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be connected
to a contact at the Mercedes-Benz Customer Cen-
ter.
Calling the Mercedes-Benz customer center after
automatic accident or breakdown detection
Requirements:
R
The vehicle has detected an accident or break-
down situation.
R
The vehicle is stationary.
R
The hazard warning light is switched on.
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under limited conditions.
If an accident or breakdown is detected, the emer-
gency guide shows safety instructions in the multi-
media system display.
After quitting the emergency guide display on the
multimedia system, a prompt appears asking
whether you wish to get support from the
Mercedes-Benz customer center.
#
Select
Call
.
R
After your agreement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, the vehicle
180 Mercedes me
Содержание Sprinter
Страница 7: ......
Страница 12: ...NJ Brakes yellow 323 O ABS malfunction 323 På ESP deactivated 323 10 At a glance Instrument cluster ...
Страница 21: ...Example spare wheel 265 At a glance Emergencies and breakdowns 19 ...
Страница 213: ... A wheel arch may be subjected to a load of 330 lb 150 kg Transporting 211 ...
Страница 354: ......