Useful features
144
For more details concerning the Tele Aid
system, please visit
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i
If the indicator lamp in the Information
button
¡
is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed
appears in the multifunction
display.
X
Terminating calls: Press button
t
on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center
representative. All other calls can be
terminated by pressing button
t
on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i
When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system
i
The components and operating principles
of the COMAND system can be found in the
separate COMAND operating instructions.
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
The Response Center can transmit
destination data to the COMAND system
during the connection with the Roadside
Assistance or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X
Select
Yes
using button
(
or
&
on
the COMAND system.
X
Press button
C
on the COMAND system
to confirm.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i
If you select
No
, you can save the address
to your address book.
i
The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Controls in detail
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