Mercedes-Benz EQS Saloon 2021, Руководство пользователя

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Making an emergency call
#
To open the cover of SOS button 2 , press it
briefly.
#
Press and hold SOS button
3
for at least one
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
Information about the Mercedes me call using the
me button
A call to the Mercedes-Benz Customer Centre has
been initiated via the me button in the overhead
control panel or the multimedia system
(
/
page 403).
Using the voice dialogue system you access the
desired service:
R
Accident and Breakdown Management
R
Mercedes-Benz Customer Centre for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest Mercedes-Benz service centre
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Centre (
/
page 406).
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
R
Access to a GSM network is available.
R
The contract partner's GSM network coverage
is available in the respective region.
R
The vehicle must be switched on so that vehi-
cle data can be transferred automatically.
Multimedia system:
4
©
5
Phone
5
©
#
Call Mercedes me connect .
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown on the central display.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling the Mercedes-Benz Customer Centre after
automatic accident or breakdown detection
Requirements:
R
The vehicle has detected an accident or break-
down situation.
R
The vehicle is stationary.
R
The hazard warning lights are switched on.
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
Requirements for collision detection in the con-
text of accident management:
R
The vehicle is equipped with an anti-theft
alarm system (ATA) (code 551).
R
The vehicle is equipped with the interior pro-
tection (code 882).
R
The vehicle is equipped with the Anti-Theft
Protection Package (code P54).
404 MBUX multimedia system