Mercedes-Benz EQS 350, Руководство оператора

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The prompt triggered by the Mercedes me
connect service "Telediagnostics", can either
be confirmed or declined. After being
declined, this will not be shown again.
Arranging a service appointment via a Mercedes
me call
If you have activated the maintenance manage-
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to the
maintenance management service, the multime-
dia system reminds you after a certain amount of
time that a service is due. A prompt appears ask-
ing if you would like to make an appointment.
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To arrange a service appointment: select Call .
After your agreement, the vehicle data is
transferred and the Mercedes-Benz customer
centre takes your preferred appointment date.
The information is then sent to your desired
service outlet.
This will contact you to confirm the appoint-
ment and if necessary consult about the
details.
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If you select Call later after the service mes-
sage appears, the message is hidden and
reappears at a later time.
Giving consent to data transfer during a Mercedes
me call
Requirements:
R
There is an active Mercedes me call via the
multimedia system or the me button in the
overhead control panel (
/
page 374).
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The prompt to confirm data transfer does not
appear in all countries.
If the Accident and Breakdown Management serv-
ices are not activated on Mercedes me, the Do
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown.
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The exact phrase may differ depending on the
multimedia system installed.
#
Select Yes .
R
The relevant vehicle data is sent automati-
cally (
/
page 377).
or
#
Select No and confirm.
R
Only call control data is transmitted
(
/
page 377).
More information on Mercedes me: https://
www.mercedes.me
Data transferred during a Mercedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an efficient service.
The following requirements must be fulfilled for
the transfer of the data:
R
The vehicle is switched on.
R
The required data transfer technology is sup-
ported by the mobile phone network provider.
R
The quality of the mobile connection is suffi-
cient.
MBUX multimedia system 377