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Phone: 216-265-2315 Fax: 216-267-2915
www.mentorradio.com
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M2115 OWNERS MANUAL
Solutions for Advancing Communications
Trouble Shooting and User Repair Guide [11]
In the event of a malfunction, the following information may help isolate the malfunction to a line replaceable component.
If you are unable to troubleshoot your problem; call us before sending your unit in for repair.
1.)
Unit will not turn on after pressing the power button.
-
For a mobile installation check that the power connections are secure and verify the polarity is correct.
-
For a base unit, verify that the fuse has not blown. A spare fuse is inside the fuse holder tray.
2.)
LCD is hard to read in day light.
-
Adjust the backlight setting to a more suitable level for your existing lighting conditions. See
screen
.
3.)
Radio has continuous noise when in receive mode.
-
Adjust squelch level. Increase level until the noise stops. This is the point of maximum sensitivity
squelched. It will be necessary to set this level for each operating channel.
-
You may need to adjust to a lower setting if you are trying to receive very weak signals.
4.)
The receiver volume level is set to low.
-
In normal operate mode the volume may be adjusted by rotating the front panel rotary knob while on the
main
screen
.
5.)
The unit tries to transmit then stops and the VSWR enunciator illuminates on the LCD.
-
This is an indication that there is a malfunction in the transmission line (coax cable) or antenna. If this
happens, a qualified technician should check the cabling and antenna installation for the problem.
6.)
The base unit is connected to a tone remote adapter, and remote operations fail to operate the radio properly.
-
Try disconnecting the remote control and operate the M2115 locally. If the unit operates properly, replace
the tone remote adapter.
7.)
The wrong frequency appears on the main menu screen for a previously programmed channel.
-
This is an indication that there may have been an inadvertent change in the configuration of the radio. If
security is not enabled, enable it by adding a user. After security is enabled, only a user with a password
can gain access to change configuration data. It is also possible that there was a firmware malfunction
that the configuration needs to be reloaded.
8.)
The volume is different from when the unit was last turned off.
-
This is because the unit was not turned off from the front panel on-off button.
9.)
How do I reset the M2115 back to factory default user configuration settings?
-
First make sure that the radio does not need to be used. This is because the radio must be restarted
after the configuration reset. From the main screen on the front panel, open the “RESET” screen. Select
the “RADIO” option. If there are any user’s stored for the current user configuration, then the user will be
prompted to enter their user id and password. Once the reset confirm screen is visible, select the “YES”
option and then restart the radio.
