34
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOM
DVD
The unit does not start playback.
Some functions do not operate as
stated.
Selected language is not being
shown in the subtitles, or spoken.
Subtitles are not working properly.
Angle cannot be changed.
The Rating Level password has
been forgotten.
VCD (VIDEO CD)
No menu playback.
PROGRESSIVE SCAN
No picture.
POSSIBLE SOLUTION
Enter your password, and/or change
the rating level.
Insert DVD correctly.
Make sure to insert a DVD; “DVD
VIDEO” will appear in the display.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
This is normal, try another function.
This is normal, try another disc.
This is normal, try another disc.
Turn the subtitles on.
Try another disc, or wait for a scene
which allows a different camera angle.
After receiving the information, reset
the password and write it down.
Try another VCD.
Slide the PROGRESSIVE SCAN switch
to the OFF position if your set is not
compatible, then turn the unit off and
back on again; the picture should
reappear.
POSSIBLE CAUSE
Rating level set to block the DVD.
DVD not inserted, or inserted upside-down.
A non-playback disc is inserted.
The disc is not placed in the guide.
The disc is dirty.
Some features and functions are not
available on all discs.
If the audio or subtitle language does not
appear on the disc, then the initial setting
will not be seen/heard.
Subtitles appear only when the discs
contain them.
Subtitles not turned on.
Angles may not be recorded on the disc
(see disc jacket/case), or they may only
be recorded on certain scenes.
Call the number listed on the warranty to
get the information to reset the
password.
The VCD inserted does not have the
playback control.
If you connect a TV that is not compatible
with a progressive scan signal and set
the PROGRESSIVE SCAN switch to
‘ON’, you will not be able to see any
picture.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT
WWW.MEMOREXELECTRONICS.COM OR CONTACT CUSTOMER SERVICE AT
1-800-919-3647
PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN
THIS PRODUCT TO YOUR PLACE OF PURCHASE OR MEMOREX.
FOR PARTS AND ACCESSORIES, CONTACT FOX INTERNATIONAL AT 1-800-321-6993.
