Rev 1.1
Mellanox Technologies Confidential
58
6.3
Windows Troubleshooting
Environment Information
From the Windows desktop choose the Start menu and run: msinfo32
To export system information to a text file, choose the Export option
from the File menu.
Assign a file name and save.
Mellanox Firmware Tool (MFT)
http://www.mellanox.com/content/pages.php?pg=management_t
Refer to the User Manual for installation instructions.
Once installed, open a CMD window and run:
WinMFT
mst start
mst status
flint
–
d <mst_device> q
Ports Information
vstat
Firmware Version Upgrade
Download the latest firmware version using the PSID/board
ID:
http://www.mellanox.com/supportdownloader/
flint
–
d <mst_device>
–
i <firmware_bin_file> b
Collect Log File
•
Event log viewer
•
MST device logs:
▪
mst start
▪
mst status
•
flint
–
d <mst_device> dc > dump_configuration.log
•
mstdump <mst_device> dc > mstdump.log