13 Malfunctions
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13 Malfunctions
Not all notifications on the display are malfunction messages. Warnings and malfunction messages are
issued on the display with an event number. This number serves identification purposes.
Nature of the display
notification
Explanation
Messages
A number of notifications are messages providing information.
Messages are not malfunction messages or warnings. They support
the operation of the steam sterilizer.
Warnings
Warning messages are displayed when necessary. These contain
instructions which apply to you, the operator. Warnings are not
malfunction messages. They help to ensure malfunction-free
operation and to recognize undesirable situations. Comply with
these warnings early in order to avoid malfunctions.
Malfunction messages
Malfunction messages are issued when it is not possible to ensure
safe operation or safety of sterilization. These can appear on the
display shortly after activating the steam sterilizer or during a
program run. If a malfunction occurs during a program run, the
program will be aborted. Aborting a program before the drying
phase means that the load is unsterile. If necessary, repack the
load and repeat the sterilization for the sterilization material
affected.
WARNING
Danger of infection from early program abort
Aborting a program before the drying phase begins means that the load is unsterile. This
endangers the health of your patients and practice team.
n
If necessary, repack the load and repeat the sterilization for the sterilization material
affected.
Before contacting customer services
Ensure that you have complied with all instructions relating to a warning or malfunction message issued on
the display of the steam sterilizer. The following table contains a summary of the most important events.
Should you be unable to find the relevant event in the table below, or your efforts do not redress the prob-
lem, you can contact your nearest stockist or an authorized MELAG customer service provider. To enable
us to give the best possible service, please have your steam sterilizer serial number and a detailed de-
scription of the malfunction to hand.
Displaying events in MELAconnect
You can arrange for the direct transfer the warning and malfunction messages to your mobile end device
using the MELAconnect app. Proceed as follows:
1.
Then press the key
of the notification to display the QR code.
2.
Open MELAconnect on your mobile end device and navigate to the troubleshooting menu.
3.
Activate the QR code symbol on your mobile end device.
4.
Scan the QR code from the display of your steam sterilizer.
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The event and suggestions for the solution will be displayed on your mobile end device.
Alternatively, you can enter and search for the event number directly in MELAconnect.