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APPENDIX A
WARRANTY INFORMATION
ALL RIGHTS RESERVED
This document contains proprietary information and has been prepared for Megaray customers’
use to properly care for and operate the system for which it is written. Neither receipt nor
possession thereof confers any right to reproduce, use or disclose, in whole or in part, any such
information without written authorization from Megaray Limited (herein after referred to as
Megaray Limited).
The warranty for the product purchased is detailed in full in the applicable Megaray Limited
contract.
The warranty is valid for 1 year from date of purchase.
No unit will be accepted for repair or replacement under this warranty unless the purchaser has
obtained a Return Authorization Number (RA#) from Megaray Limited
If the above condition is fulfilled, Megaray Limited will inspect and/or test the unit in accordance
with the applicable specifications. If the inspection or test reveals defects covered by this
warranty, Megaray Limited will repair or replace the unit at its discretion.
If Megaray Limited determines that the unit is not defective or not covered by warranty, the
purchaser will be notified and the purchaser will be required to prepay an evaluation fee of
USD50.00 (this amount maybe revised from time to time).
This warranty does not extend to any unit which: (1) has been subject to misuse, neglect or
accident, (2) has been used in violation of instructions provided by Megaray Limited whether or
not said instructions are prepared by Megaray Limited or 3
rd
party manufacturers, (3) which has
its serial number or label, or, any part thereof altered, defaced or removed, (4) which has been
tampered with, altered or repaired by someone other than Megaray Limited or its nominated
repair facilities.
Megaray Limited will not be responsible for the costs of repairs performed by and/or replacement
parts or material supplied by anyone other than Megaray Limited. Unapproved repairs may
invalidate all warrantees.
Warranty Repair
Warranty repairs are provided at no charge.
Non-Warranty Repair
Non-warranty repair is provided under the following guidelines:
i.
Megaray charges an evaluation fee for each system returned.
ii.
The customer is provided with a price proposal to repair the unit.
iii.
If the customer elects to make the repairs, the evaluation fee is credited to the repair
charge, handling and return shipping.
iv.
If the customer elects NOT to make the repairs, the unit will be disposed of as agreed
between the parties or returned to the customer at the customer’s expense.
