Troubleshooting
SPIDER AND INSECT WARNING
Checking and cleaning burner/ venturi tubes for insects and
insect nests. A clogged tube can lead to a fire beneath the
grill.
Although an obstructed burner tube is not the only cause of
“FLASH-BACK”, it is the most common cause.
To reduce the chance of “FLASH-BACK”, you must clean the
burner tubes before assembling your grill, and at least once a
month in late summer or early fall when spiders are most
active. Also perform this burner tube cleaning procedure if
your grill has not been used for an extended period of time.
WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least once a year or
immediately after any of the following conditions occur:
1. The smell of gas in conjunction with the burner flames
appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following check
list before contacting your dealer for service. You may save
the cost of a service call.
PREHEATING:
The grill lid should be in a closed position
during the preheat time period. It is necessary to preheat the
grill before cooking certain foods, depending on the type of
food and the cooking temperature. Food that requires a high
cooking temperature needs a pre-heat
period of five minutes; food that requires a lower cooking
temperature needs only a period of two to three minutes.
COOKING TEMPERATURES
High setting-Use this setting for fast warm-up, for searing
steaks and chops, and grilling.
Low setting-Use this setting for all roasting, baking, and when
cooking very lean cuts such as fish.
These temperatures vary with the outside temperature and
the amount of wind.
Cooking with in-direct Heat: You can cook poultry and large
cuts of meat slowly to perfection on one side of the grill by
indirect heat from the burner on the other side. Heat from the
lit burner circulates gently throughout the grill, cooking the
meat or poultry without any direct flame touching it. This
method greatly reduces flare-ups when cooking extra fatty
cuts, because there is no direct flame to light the fats and
juices that drip down during cooking.
CAUTION
: If burners go out during operation, close gas
supply at source, and turn all gas valves off. Open lid and
wait five minutes before attempting to relight (this allows
accumulated gas fumes to clear).
CAUTION
: Should a grease fire occur, close gas supply at
source, turn off all burners and leave lid closed until fire is out.
CAUTION
: DO NOT attempt to disconnect any gas fitting
while your grill is in operation. As with all appliances, proper
care and maintenance will keep them in top operating
condition and prolong their life. Your gas gill is no exception.
CAUTION:
Side burner lid will get hot if used when lid is
closed.
PROBLEM
SOLUTION
When attempting to light my grill, it will
not light immediately.
Make sure you have a spark while you are trying to light the burner (if no
spark) . Check if the battery is installed properly.
Ensure that the wire is connected to the electrode assembly.
Clean wire (s) and / or electrode with rubbing alcohol and a clean swab. Wipe
with a clean cloth.
Check to see if the other burners operate. If so. Check the gas orifice on the
malfunctioning burner for an obstruction.
Rotisserie burner will not light when the
igniter button is pushed.
Check to see if debris is blocking the electrode.
Check to see if there is a spark that jumps to the burner from the electrode. If no
spark is seen, check the battery located inside the igniter box. To open turn
counter
Does the infrared back burner light when attempting to light with a match? If not,
check to ensure the gas is on.
Regulator makes noise.
Vent hose on the regulator may be plugged or regulator may be faulty. Ensure
the vent hole on the regulator is not obstructed. Clear the hole, close the gas
control valves. Wait ten minutes and re-start.
Check your flames for proper performance. If the flames are not correct,
replace regulator.
Full size cover does not fit the grill.
Cover may be incorrect for your grill. It may be a tight fit.
Ensure the cover is the correct length for your grill.
Measure it left to right. Compare to the grill’s measurement.
Compare the location and size of the hood portion of the cover to your grill.
Spread the cover and allow it to relax, preferably in warm sunlight or in a warm
room.
For grill with a side shelf bunch the cover like a sock, put on left to right.
12
