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F
IRST AID FOR MALFUNCTIONS
T
ROUBLESHOOTING
In most cases, scanner problems have simple causes. We would like
to give you some tips to solve the most common problems. Should
these tips not help you solve your problems, please call us.
B
ASIC INSTRUCTIONS
¾
Regularly running the Windows
®
program “
Defragmenta-
tion
” and “
Scan disc
” can eliminate errors and increase
the operating system’s performance.
C
HECK CONNECTIONS AND CABLES
Start by carefully checking all cable connections visually. Ensure
that the computer and all peripheral equipment is properly con-
nected to the power supply.
¾
Switch off the computer and check all cable connections. If
the computer is connected to any peripherals, check the
plug connections on all cables.
Do not mix the cables for the various pieces of equipment.
Though they may appear identical, the pin assignments in
the connectors may differ from product to product.
Once you have ensured the power supply to the equipment
is in working order and all connections are intact, switch
the computer back on.