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Problem
Possible cause
Solution
No access to Internet ra-
dio.
No WLAN connection.
Check the WLAN router or
connections.
No access from PC as AP
(Media Server) to radio.
Radio encryption.
Enter the code. To do this,
note also the enabling
settings on your PC.
Alarm does not work.
Function is not activated.
Check the alarm settings.
Problems with the router
connection.
No DHCP server is acti-
vated.
Check the router settings.
An incorrect encryption
algorithm was entered
into the network.
Re-enter the network en-
cryption algorithm.
The RJ45 port or the
WLAN module is faulty.
Contact the Service Cen-
tre.
No IP address found.
No response from DNS
(domain name server).
Check the DNS settings
on your router.
The DNS used does not
recognise the vTuner.com
name.
Use a different DNS server.
No connection to vTuner
server.
Internet access is blocked. Try again.
vTuner is not in operation
or is overloaded.
Check the vTuner server.
Registration was not suc-
cessful.
Repeat the registration
procedure.
The radio station’s stream-
er is not available or is
overloaded.
Try again.
The Internet radio does
not support the radio sta-
tion’s service type.
-
Problems with the Inter-
net buffer. The bandwidth
is not sufficient to provide
stable data streams.
Increase the bandwidth as
necessary.
87090 DE-FR-NL-EN eCommerce Final.indb 170
87090 DE-FR-NL-EN eCommerce Final.indb 170
01.10.2014 09:02:24
01.10.2014 09:02:24
