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22. Troubleshooting
If the device malfunctions, please check first if you can eliminate the error yourself
with the help of the following overview.
Never try to repair the devices yourself. Contact our service centre or other qualified
personnel if a repair is necessary.
Problem
Possible cause
Solution
The remote control is not
working.
Are the batteries inserted
correctly?
Correctly insert the bat-
teries.
Are you more than 7 me-
tres from the radio?
Move closer.
Is the space between the
remote control and the in-
frared sensor clear of ob-
structions?
Remove obstacles.
Is the remote control
pointing at the sensor?
Point the remote control
correctly.
The display remains blank. Is the mains cable con-
nected properly at both
ends?
Plug the mains cable of
the supplied adapter into
the DC IN socket of the
device. Plug the mains
plug into an AC 230 V ~ 50
Hz power outlet.
The selected station can-
not be heard.
You need to confirm the
choice of station with
OK
Mute is activated
Press the MUTE button to
deactivate the mute set-
ting
Volume level too low
Check the volume level.
Headphones are connect-
ed.
The speakers are set to
mute. Remove the head-
phones.
No reception
Check the network set-
tings.
FM reception is disrupted
Aerial not directed prop-
erly
Direct the aerial
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