UK/ N. IRELAND HELPLINE 0871 3761020
(costs 7p/min from a BT landline, mobiles costs may be higher)
REP. IRELAND HELPLINE 1-800-992508
(free phone)
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Service
Support in the Event of a Malfunction
Malfunctions can sometimes be caused by trivial issues and sometimes be
complex in nature and require thorough analysis.
Start with a careful visual inspection of all cable connections. If the
indicators are not lit, then check whether the computer and the
loudspeakers are properly supplied with power.
Switch off the computer and check all cable connections. When you
are certain that the supply of power operates flawlessly and that all
connections are correct, then switch on the device again.
The connection cable of the loudspeakers must be connected to the
output of the sound card (Line out or Speaker out).
If the sound is distorted or too low, then please adjust the volume
control [
3
]) until the desired volume has been found.
If you do not hear any sound, then this could be caused by:
the speakers are without power
the volume control is turned down
sound output is deactivated, muted or faulty.
You can check the loudspeakers by connecting the connection cable at the
earphone output of an MP3-Player or radio.
