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25.  Service information

Please contact our Customer Service team if your device ever stops working the way 
you want or expect it to. There are several ways for you to contact us:
•  In our Service Community, you can meet other users, as well as our staff, and you 

can exchange your experiences and pass on your knowledge there. 
You will find our Service Community at http://community.medion.com.

•  Alternatively, use our contact form at www.medion.com/contact.
•  You can also contact our Service team via our hotline or by post.

Opening times

Hotline number UK

Mon – Fri: 08.00 – 20.00
Sat – Sun: 10.00 – 16.00

 

0333 3213106

Hotline number Ireland

 

1 800 992508

Service address

MEDION Electronics Ltd.

120 Faraday Park, Faraday Road, Dorcan

Swindon SN3 5JF, Wiltshire

United Kingdom

You can download this and many other sets of operating instruc-
tions from our service portal at 
www.medion.com/gb/service/start/.
You will also find drivers and other software for a wide range of 
devices there.
You can also scan the QR code on the side of the screen, to 
download the operating instructions onto your mobile device 
from the service portal.

Содержание Akoya All-in-One E23401-i3-512F8

Страница 1: ...60 4 cm 23 8 All in one PC Instruction Manual...

Страница 2: ...ply 12 4 7 Cabling 13 4 8 Protecting the Display 14 4 9 Data backup 14 4 10 Ergonomics 15 5 Unpacking 16 6 Included with your all in one PC 17 7 Mounting the Base 18 8 Views and Description of the Con...

Страница 3: ...on 30 20 FAQs Frequently Asked Questions 30 21 Customer Service 31 21 1 What To Do in Case of Hardware Problems 31 21 2 Find the Cause 31 21 3 Do You Need More Help 31 21 4 Driver Support 31 21 5 Tran...

Страница 4: ...se operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in th...

Страница 5: ...EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use i...

Страница 6: ...Any other use is deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 Declaration of Conformity MEDION AG hereby declares...

Страница 7: ...lta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range...

Страница 8: ...s for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those...

Страница 9: ...service life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases o...

Страница 10: ...from the all in one PC or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should n...

Страница 11: ...ow etc could damage it Setupandoperateallcomponentsonastable levelandvibration free surface to prevent the all in one PC from falling down Maintain a distance of at least one metre from sources of hig...

Страница 12: ...al shock There are live components inside this AC adapter In the event of an unintentional short circuit of this AC adapter there is a risk of electrical shock or fire Do not open the housing of the A...

Страница 13: ...ht cause a risk for tripping To avoid damaging the cables do not place any objects on them Do not connect peripheral devices such as keyboards mouse and monitor etc when the all in one PC is switched...

Страница 14: ...k if subjected to too much stress Do not allow any objects to drop onto the display Do not place any objects on the display Do not scratch the display with your fingernails or hard objects If the scre...

Страница 15: ...the eyes to adjust and result in problems The parallel line of vision should also be maintained in relation to artificial lighting equipment In other words the same criteria and principles apply wher...

Страница 16: ...highs of approximately 90 Your feet should be resting flat on the floor Use a foot rest if you need one but first make sure that your seat height has been adjusted correctly Head your head should be u...

Страница 17: ...tents are complete and notify us within 7 days of purchase if any of the following components are missing all in one PC Base with screw AC adapter Webcam with USB cable magnetic USB keyboard optional...

Страница 18: ...g the all in one PC mount the base as follows 1 Place the all in one PC on a soft surface with the monitor face down 2 Fold up the stand a little as shown 3 Screw the base onto the stand with the scre...

Страница 19: ...19 8 Views and Description of the Controls 8 1 Back View 1 2 3 4 5 6 7 8 1 USB Port 2 0 2 HDMI Connector 3 USB Ports 3 0 4 Microphone 5 Loudspeaker 6 USB Ports 2 0 7 LAN Port RJ 45 8 DC In...

Страница 20: ...he software keep the On Off switch pressed down for about 10 seconds 10 Preparation for Starting Up To operate your All in one PC safety and ensure a long service life you have to read the Operational...

Страница 21: ...r source or switch it off during the initial installation This may adversely affect the installation Do not switch off the all in one PC until after the installation has been completed successfully an...

Страница 22: ...nstallation 11 AC Power Your All in one PC comes with a universal AC power supply for alternating current which automatically adapts to the available power source The following values are supported AC...

Страница 23: ...date time regional settings 14 Select Language Add a language 15 Next to the language that has been newly installed click Options and click Make this the primary language The system now prompts you to...

Страница 24: ...res optimum support for all current programs and games 14 1 External Audio Connections Your All in one PC has an integrated stereo speaker so you can always reproduce sound without additional devices...

Страница 25: ...cess to particular services and networks or to the Internet Access permissions are generally necessary and often result in usage charges Access points often have built in DSL modems These so called ro...

Страница 26: ...us is a standard for connecting input devices scanners and other peripherals The USB 3 0 ports are fully backwards compatible Due to the arrangement of the contacts the plug will only fit into the soc...

Страница 27: ...you have backed up all important data and programs 18 1 1 Start System Restore Restart the device and press the F11 button during the boot process to start PowerRecover or Click on the PowerRecover a...

Страница 28: ...Windows is also reinstalled when you reset your device However your files settings and apps except for the apps pre installed on the device are deleted If your All in one PC does not start properly th...

Страница 29: ...the device select Troubleshoot Reset this PC 19 UEFI Configuration The UEFI configuration basic hardware configuration of your system provides you with a number of options for the configuration and op...

Страница 30: ...F1 key on an optional keyboard for Windows Help Why do I need to reinstall my USB device even though I have already done it If the device is not operated on the same USB port as the one it was instal...

Страница 31: ...des or modifications to the initial configuration What is the model number of your All in one PC model number to be found on the rating plate of your product What peripheral devices do you use What me...

Страница 32: ...hase the required power adapter before departure 21 6 Cleaning and maintenance WARNING Danger of electric shock There is a risk of death as a result of electric shock if the housing is open and if par...

Страница 33: ...ment if you have technical problems with your All in one PC If a repair must be carried out please contact only our authorised service partners 22 1 Notes for Service Technicians Only service technici...

Страница 34: ...ISO 9241 307 Class II Standard Due to the very high number of transistors and the associated extremely complex manufacturing processes used occasionally one or more pixels can fail or become incorrect...

Страница 35: ...l e g permanently illuminated at half brightness one colour not illuminated flashing or flickering but not type 1 or 2 Supplement Type 3 cluster failure of two or more sub pixels within a 5 x 5 pixel...

Страница 36: ...can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address M...

Страница 37: ...ght Mechanical electronic and any other forms of reproduction are prohibited without the written permission of the manufacturer Copyright is owned by the distributing company MEDION AG Am Zehnthof 77...

Страница 38: ...30 I Included with your Notebook 17 L Licence Agreement 22 N Network Operation 25 Requirements 25 Wi Fi Wireless Network 25 Notes for Service Technicians 33 O Operational Safety 9 P Pixel Defect Type...

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