10
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Unit will not operate
Unit is not plugged in
Plug the unit in
Power button not pressed
Press the power button to turn the
power on
No power to unit
Check circuits, fuses, try a
different outlet
Reduced airflow
The back grille may be blocked
Make sure side intakes are not
blocked or the front outflow area
Pre-filter needs vacuuming
Vacuum the pre-filter with the
brush attachment of your vacuum
cleaner
The filter needs to be replaced
Replace the filter
Reduced odor removal
The filter needs to be replaced
Replace the filter
Excessive noise
The unit is not level
Place the unit on a flat and level
surface
Replace filter light remains lit
after filter replacement
The replace filter indicator needs
to be reset
Press and hold the DIMMER button
for 3 seconds until the replace
filter light turns off
This product earned the ENERGY STAR by meeting strict energy efficiency guidelines set by the US EPA.
US EPA does not endorse any manufacturer claims of healthier indoor air from the use of this product.
The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between the
model’s CADR for dust and the electrical energy it consumes, or CADR/Watt.
