Enigma ‘K’ Chair
Owners Handbook
Page 18 of 19
Part Code: Z14999
1 3 . W A R R A N T Y D E T A I L S
There is a comprehensive twelve-month warranty from the date on which your new wheelchair
is delivered. The warranty covers the wheelchair for repairs or replacement during this period.
For more detail, please see the warranty conditions below:
1.
Any work or replacement part installation must be carried out by an authorised Medicare
Technology dealer / service agent.
2.
To apply the warranty should your wheelchair require attention please contact the outlet
from which you purchased the wheelchair.
3.
Should any part of the wheelchair require repair or full or part replacement, as a result of
a manufacturing or material defect within the warranty period, parts will be supplied free
of charge. Note: The guarantee is not transferable.
4.
Any repaired or replaced parts will be covered by the balance of the warranty period on
the wheelchair.
5.
Parts replaced after the original warranty has expired will be covered by a three-month
warranty.
6.
Consumable items supplied will not generally be covered during the normal warranty
period unless such items require repair or replacement clearly as a direct result of a
manufacturing or material defect. Such items include (among others): upholstery and
tyres.
7.
The above warranty conditions apply to brand new wheelchairs. Ex-demo wheelchairs
supplied directly by Medicare Technology carry a six-month warranty period. If you are
unsure whether your wheelchair is covered contact your dealer.
8.
Under normal circumstances, no responsibility will be accepted where the wheelchair
has required assistance as a direct result of:
a. the wheelchair part not having been maintained in accordance with the
manufacturers recommendations
b. failure to use the manufacturer’s specified parts
c. the wheelchair or part having been damaged due to neglect, accident or improper
use
d. the wheelchair or part having been altered from the manufacturer’s specification or
repairs having been attempted before the dealer is notified
9.
The frames on Enigma aluminium wheelchairs have a five-year warranty.
In the event of your wheelchair requiring attention, please contact your service agent / dealer
and give all relevant details so they can act quickly. The manufacturer reserves the right to
alter without notice any weights, measurements or other technical data shown in this manual.
All figures, measurements and capacities shown in this manual are approximate and do not
constitute specifications.
