Getting more information
●
For comprehensive information about your computer, as well as governmental agency and safety
information about the use of your computer, access Help and Support by selecting
Start
>
Help
and Support
o
f
your
computer
.
●
The MediaGear Web
s
ite (
http://www.mediagearpro.com
) provides product news and software updates.
Contacting support
If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact support.
For the fastest possible resolution of your problem, have the following information available when you call or
e-mail:
●
Model name and number for the computer and for the
universal
dock
●
Serial numbers for the
universal
dock
●
Dates the
universal
dock were purchased
●
Conditions under which the problem occurred
●
Error messages that have been displayed
●
Hardware and software you are using
●
The manufacturer and model of components connected to the computer and
universal
dock.
NOTE:
The serial number and other information for the
universal
dock
can be found on the
service label located on the bottom of the
universal
dock.
Getting more information
1
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