15
EN
Troubleshooting
If you have any questions about the tablet, please find the solutions from the table below�
Problem
Causes
Solutions
Poor reception
When you use your tablet at poor reception ar-
eas, for example, near high rise buildings or base
rooms, the radio wave cannot be transmitted ef-
fectively�
Avoid this as far as you can�
When you use your tablet at network traffic con-
gestion, such as working time and off-duty time,
the congestion can result in poor reception�
Avoid this as far as you can�
This is related to the distance to base station in
question�
You may ask the network service provider to
provide service coverage map�
Echoes or noises
The trunk line of network is in bad condition� It is
a regional problem�
Hang off the call and dial again� Choose another
better line�
In some areas, the call lines are in bad condition�
Shorter standby time
The standby time is relevant to network settings� In poor reception areas, turn off your tablet tem-
porarily�
Replace the batteries
Change with a new battery�
When no signals are received, your tablet will
continue searching for base stations, thus con-
suming a large amount of battery power and
reducing standby time�
Use your tablet at strong signal areas or Turn off
the tablet temporarily�
Failed to turn on your
tablet
The battery power is used up�
Check the battery power level or charge the bat-
tery�