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1.  

2.  

Flip the unit. The serial number is located underneath the unit.

Caution: Use with internal Ethernet cable only.
Warning: Make sure your unit is powered off before flipping it over. Make sure all your cables are well connected.
Flip the unit and power the unit.

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Troubleshooting

Problem

Cause

Unable to contact the Management Interface.

Wrong Eth port used for the Network configuration (Mediatrix unit on the edge or in 
the LAN with or without a DHCP server).

Card does not appear in the Management Interface.

The card is broken.
The unit is broken.

Card appears in the Management interface, but cannot be used (For 
example, unable to make calls).

The card is not configured properly. Refer to the Software Configuration Guide.

Unable to contact the Management Interface via the CLI.

CLI service not activated in the configuration.
Protocol used to contact the CLI not activated.

Unable to contact the unit via SNMP.

SNMP service not activated.
Credentials do not grant access.

Unable to make calls, although cards appear in the Management 
Interface.

Hour and date are not synchronized (required by certificates).

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LED Patterns

LED state

Description

All LEDs cycling from left to right, individually blinking 1 cycle per second, 33% 
duty.

A firmware pack is being downloaded into the unit and written to 
persistent storage.

All LEDs blinking at 3 cycles per second, 50% duty. One LED out of two has a 
180 degree phase. This pattern lasts for 8 seconds.

The download of the firmware has failed. After 4 seconds, the unit 
restarts.

Power1 or 2 and Ready LEDs blinking (synchronized) 1 cycle per second, 75% 
duty.

The partial reset is completed.

Power LED blinking, 1 cycle per 4 seconds, 75% duty.

Triggered when the unit is booting on the recovery bank and no update is 
pending.

Power LED blinking green 3 cycles per second, 50% duty.

Waiting for DHCP (IPv4 or IPv6) answer or IPv6 router advertisement or 
PPPoE connection. No Ip Address configured.

Ready LED OFF, all other LEDs cycling from right to left, left to right.

The unit tries to download and install a firmware given by the Network 
Rescue server.

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RESET/DEFAULT Button

Содержание M

Страница 1: ...isabling the Rescue Interface Standards Compliance and Disclaimers Supported Standards Federal Communications Commission FCC Disclaimer Innovation Science and Economic Development Canada ISED Disclaimer CE Marking RoHS China Other Disclaimers FXO Card Standards of Compliane and Disclaimers FXO Card Supported Standards FXO Card Federal Communications Commission FCC Disclaimer FXO Card Innovation Sc...

Страница 2: ... the user The AC adaptor inlet is considered as a disconnection device The device must be readily operational Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication line cords Caution The RJ 11 cable should comply with UL 1863 and CSA C22 2 No 233 standards Top General Safety Practices Warning Do not use this product near water for example near a bath tub wash bowl kitch...

Страница 3: ...kador Top Requirements Location Requirements To avoid premature aging of the unit insure user security and facilitate access upgrades and maintenance the following guidelines must be followed Install the Mediatrix unit on a standard 48 26 cm 19 in equipment rack on a flat surface desk table etc Install the Mediatrix unit in a well ventilated location where it will not be exposed to high temperatur...

Страница 4: ...wipe with a soft dry cloth Caution Do not use volatile liquids such as benzine and thinner as they can damage the unit s casing For resistant markings wet a cloth with a mild detergent wring well and then wipe off Use a dry cloth to dry the surface Top Mounting Tools and Equipment Tools Screwdriver as required for attaching brackets to rack ESD wrist strap Earth ground cable Warning The earth grou...

Страница 5: ...100 Mbps Yellow 1000 Mbps 13 ETH2 3 4 5 Right LED activity Green blinking variable rate Network traffic Green steady ON No network traffic OFF Not connected 13 ETH2 3 4 5 Left LED speed OFF 10 Mbps Green 100 Mbps Yellow 1000 Mbps 16LED Green steady ON Indicates that the BRI port is well connected configured and the link is up OFF Indicates that the BRI port is not well connected or configured and ...

Страница 6: ...r be used to temperatures greater than the recommended maximum operating temperature Any damage occurring in such environmental conditions will void the warranty Connect the Telephony Interface Cables Refer to Connecting the Telephony Cables Caution To prevent damage to the Mediatrix unit make sure to connect the cables to their proper location on the Mediatrix unit Connect the Ethernet Cables Ref...

Страница 7: ...logs to find out your IP address Result The Power LED on the unit will be flashing when the unit performs a DHCP server query It will become solid once it successfully gets an IP address from the DHCP server At this point you can now use the DHCP IP address to access your unit s management interface Top Connecting the Mediatrix Unit Using a Static IP Address Before you begin Your network interface...

Страница 8: ... when the unit are configured in auto detect mode which is the default mode Pin Name Description TIA EIA 568A TIA EIA 568B 1 Bl_DA Tx Bi directional pair A Transmit white green white orange 2 Bl_DA Tx Bi directional pair A Transmit green orange 3 Bl_DB Rx Bi directional pair B Received white orange white green 4 Bl_DC Bi directional pair C blue blue 5 Bl_DC Bi directional pair C white blue white b...

Страница 9: ...RJ 48 Caution Always use standard telecommunication cables with a minimum of 26 AWG wire gauge BRI S T connections use two pairs of wires one pair for transmission and the second pair for reception It is wired so that pins 3 and 6 are on one twisted pair and pins 4 and 5 are on a second pair according to common wiring standards which meet the TIA EIA 568A and 568B requirements Caution The Mediatri...

Страница 10: ... do not grant access Unable to make calls although cards appear in the Management Interface Hour and date are not synchronized required by certificates Top LED Patterns LED state Description All LEDs cycling from left to right individually blinking 1 cycle per second 33 duty A firmware pack is being downloaded into the unit and written to persistent storage All LEDs blinking at 3 cycles per second...

Страница 11: ...give access to the Rescue Management Interface where the configuration of a new unit can be completed and where an existing configuration can be modified By default the Rescue Network Interface is disabled When a partial reset is performed the Rescue network Interface becomes enabled and the Power and Ready LEDs are blinking at 1Hz with 75 duty and all other LEDs are off Once the configuration has...

Страница 12: ...ediatrix unit by using the parameter fpu defaultsetting Top Performing a Factory Reset Context The Factory reset alters any persistent configuration data of the Mediatrix unit Steps Insert a small unbent paper clip into the hole of the button located on the Mediatrix unit Reset Default Note Do not release the button before the LEDs stop blinking and are steadily ON This can last from 12 to 16 seco...

Страница 13: ...eceiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help IMPORTANT Modifications Any modifications made to this device that are not approved by Media5 Corporation may void the authority granted to the u...

Страница 14: ... climate regions Top FXO Card Standards of Compliane and Disclaimers FXO Card Supported Standards Category Specification Telecom TBR 21 January 1998 CS 03 Part I Issue 9 including Amendment 1 to 4 IC 3169A 087 REN 0 1 TIA 968 B including Amendments B1 B2 and B3 US 5WKIT01A087 REN 0 1 Mexico NOM 196 SCFI 2016 for Mediatrix 004 00087 FXO card NYCE CT 0019 19 TS IFETEL Certificate Number TTDME0019 00...

Страница 15: ...they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment please contact Media5 for information on how to obtain service or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment...

Страница 16: ...r functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment please contact Media5 for information on how to obtain service or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or un...

Страница 17: ...a H Israel I Italy J Japan K North America L Switzerland O Brazil X China Y No power cord F Power supply 6 Single 65W PSU 120 240 Vac G Reserved field Software options 0 reserved 2 S7 Series and S7 LP Series H H H SBC sessions Survivability users 000 to 999 for sentinel 100 only When Survivability licence is selected number of users is identified with 2 significant number followed by number of zer...

Страница 18: ...l information The configuration notes are specifically created to guide the user through an aspect of the configuration Technical bulletins These documents are created to facilitate the configuration of a specific technical action such as performing a firmware upgrade Hardware installation guide They provide the detailed procedure on how to safely and adequately install the unit It provides inform...

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