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27
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Troubleshooting
Trouble
Cause
Solution
STANDBY indicator did not
light
Power cord is not plugged in
Burnout fuse
Check the power cord
Contact with service
Out of signal
Antenna is not connected to receiver
Incorrect direction of antenna or
antenna damaged
Check aerial cord
Change aerial direction
No sound or video
Video source option in TV is wrong
Choose SCART/AV video source option
on TV
Unclear subtitles
Poor signal level
Change aerial direction
Reset channel list
Remote control doesn’t
work
Receiver is turned off
Incorrect remote direction
IR receiver is not visible by IR remote
Batteries are discharged or incorrectly
installed
Turn on receiver
Correct direction of remote
Remove obstacle
Change or correct batteries installation
Lost channel lock password
Prescan all channels again
Lost menu lock password
Contact with Media-Tech helpdesk
Out of signal after installing
device in other place
Antenna with longer cord need more
power
Use external power supply for antenna