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CARE AND STORAGE

Be sure to remove the AC plug from the electrical outlet before cleaning the massager.

DO NOT store the massager near intense heat or an open flame. 

DO NOT use benzene, thinner or any other abrasive solvent on your massager.

NEVER use a damp cloth to clean the massager or the power switch. Use a dry cloth 

when cleaning the massager. Please use a soft small brush to clean the gap of the 

massager.

Please remove the remote-control battery if you don’t use it for a long time.

When not in use for a long time, it is advisable that the AC power cord should be 

coiled and the massager be stored in the original box or a dust and moisture free 

location. 

TROUBLESHOOTING

ISSUES

CAUSES

SOLUTIONS

ISSUES

CAUSES

SOLUTIONS

Fails to start

No vibration

Disconnected power or loose 

connection of the adapter.

Reconnect the adapter and 

re-plug to the power source.

Press the “ON/OFF” button to 

activate.

Only use the adaptor and 

attachments supplied with this 

massager.

Connect to the power supply 

or check whether the socket is 

energized, you can try to 

replace the socket.

The ON/OFF button is not turned 

on.

Use the wrong adapter and 

attachments.

The vibration function hasn’t 

been activated.

Press the “VIBRATION” button

to activate this function 

(indicator will light up).

No power.

Temperature 

is too high

The heating

function does

not work

The adjustable 

stand is unstable

Suddenly stop
working

Press the “HEAT” button to 

adjust the temperature to low 

heating (green light) or turn 

off the heating function.

Adjust the stand to the maximum 

angle and when you hear a 

clicking sound, indicating that the 

stand opening angle is in place.

Continuous using time is too 

long. Overheating protection 

activated and shut off the power 

automatically.

Press the “Heat” button to 

activate this function (solid 

light).

This massager starts with a 

heating function of high level in 

default (red light).

It needs a few minutes to warm 

up after activating the heating 

function.

Activate heating function for a 

long period.

Heating function hasn't been 

activated.

The adjustable stand is not open 

in place.

Press the “ON/OFF” button to 

restart.

Massage time (15/30 mins) is 

over.

Press the “ON/OFF” button to 

restart the massager.

Cool the massager for 30-50 

minutes, and restart the 

massager.

Check the plug to ensure inserted 

in place, check whether the 

socket is powered.

Poor contact of the power 

adapter.

Excessive force, causing the 

massage heads blocked.

Let the massager cool down for 

30 minutes or turn off the 

heating function.

Please wait 3-5 minutes after 

activating this function.

TR

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TR

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CARE AND 

STO

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Troubleshoot your problem by using the chart below. If the Calf & Foot Massager still does 
not operate correctly, it may be defective. Please contact a qualified technician at 

support @medcursor.com

 for a solution. DO NOT try to repair it by yourself. Otherwise, 

there is a risk of electric shock. 

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