TROUBLESHOOTING STELLA
Can’t connect to Stella:
•
Verify Stella is charged, powered on, and within range of the
connecting device.
•
Verify your Stella app settings match Stella’s Wi-Fi settings.
•
Verify you Stella app settings for telescope type and mount type
are correct.
•
Verify the Stella name, IP Address, and port number are correct
in the StellaAccess app Settings page.
•
Change the SSID and/or transmitting channel to one with less
traffic to prevent interference issues. See Stella’s settings
webpage at http://10.0.0.1 for more information.
•
If your telescope has GPS, try turning off “Set Time & Location”
in the StellaAccess app. Go to Settings ->Setup and turn off Set
Time & Location.
•
Contact Meade Instruments Corp. for further troubleshooting.
Telescope behaves erratically or has motor run-away:
•
Verify Stella and the telescope do not have low battery. Low
battery often causes erratic behavior to occur. Plug-in or charge
Stella, the telescope, and phone or tablet as needed.
•
Make sure to perform a telescope alignment on the night sky
before connecting to Stella.
•
Verify the telescope hand box does not read “Press 0 to Align
or MODE for Menu”
•
Move to a location with less Wi-Fi interference.
•
Change Stella’s SSID, Channel, or other settings to prevent
unwanted individuals from connecting to your telescope.
•
In StellaAccess’s Settings->Setup change the Readout Rate
setting to a lower value.
UPDATING STELLA FIRMWARE
1.
Connect to Stella and navigate to the “Firmware” tab.
2.
Browse and select firmware file.
3.
Click the “Update Firmware” button ONCE.
4.
Wait for a notification of firmware application.
5.
If no notification is seen within 10 seconds, refresh the page
6.
and try again (most likely a faulty file).
SOFTWARE COMPATIBILITY
•
Compatible with Meade’s StellaAccess application on phone
or tablet. Available for purchase on iOS & Android platforms.
Download from iTunes or Google Play store.
MEADE TELESCOPE COMPATIBILITY
•
Meade LX200 Classic / GPS / ACF
•
Meade LX400
•
Meade LX600/850
•
Meade LS / LT
•
Meade ETX (when equipped with #497 or AudioStar Controller)
•
Meade LXD 55 / 75 / 650 / 750
•
Meade LX 80 / 90
•
Meade Magellan I
•
Meade Magellan II
OTHER TELESCOPE COMPATIBILITY
•
Celestron NexStar 5i / 8i / GPS / SLT / SE / Advanced GT
•
Celestron AVX / CGE / CGEM / CPC series
•
SkyWatcher SynScan
•
Orion Sirius / Atlas / SkyView Pro / SkyQuest XTg / StarSeeker
/ HDX
•
iOptron SmartStar / MiniTower
•
iOptron iEQ45 with 8406 controller
•
iOptron 8407 / 8408 contollers
•
Astro-Physics GTO
•
Losmandy Gemini
•
Vixen SkySensor 2000
•
Vixen StarBook / Sphinx
•
Sky Commander
•
Losmandy DSC
•
StellarCAT ServoCAT
•
Starmaster Sky Tracker
•
SiTech Controller
•
Takahashi Temma 2
•
Bisque Par TheSkyX
•
Celestron AstroMaster
•
JMI NGC Max
•
Lumicon Sky Vector
•
Orion Sky Wizard / IntelliScope
•
Takahashi Super Navigator
•
Tangent Instruments BBox Encoder System (and compatible)
MEADE CUSTOMER SERVICE
If you have a question concerning your Meade Stella Wi-Fi Adapter, contact
the Meade Instruments Customer Service Department at:
Telephone: (800)
626-3233 or E-mail: [email protected]
Customer Service hours are 7:00 AM to 4:00 PM, Pacific Time, Monday
through Friday. In the unlikely event that your Meade Stella Wi-Fi Adapter
requires factory servicing or repairs, write or call the Meade Customer Service
Department first, before returning the telescope to the factory, giving full
particulars as to the nature of the problem, as well as your name, address,
and daytime telephone number. The great majority of servicing issues can be
resolved by telephone, avoiding return of the telescope to the factory. If factory
service is required, you will be assigned a Return Goods Authorization (RGA)
number prior to return.
MEADE LIMITED WARRANTY
Every Meade telescope and telescope accessory is warranted by Meade
Instruments Corporation (“Meade”) to be free of defects in materials and
workmanship for a period of ONE YEAR from the date of original purchase in
the U.S.A. and Canada. Meade will repair or replace a product, or part thereof,
found by Meade to be defective, provided the defective part is returned to
Meade, freight-prepaid, with proof of purchase. This warranty applies to the
original purchaser only and is non-transferable. Meade products purchased
outside North America are not included in this warranty, but are covered under
separate warranties issued by Meade international distributors.
RGA Number Required:
Prior to the return of any product or part, a Return
Goods Authorization (RGA) number must be obtained from Meade by writing,
or calling (800) 626-3233. Each returned part or product must include a written
statement detailing the nature of the claimed defect, as well as the owner’s
name, address, and phone number.
This warranty is not valid in cases where the product has been abused or
mishandled, where unauthorized repairs have been attempted or performed,
or where depreciation of the product is due to normal wear-and-tear. Meade
specifically disclaims special, indirect, or consequential damages or lost profit
which may result from a breach of this warranty. Any implied warranties which
cannot be disclaimed are hereby limited to a term of one year from the date of
original retail purchase. This warranty gives you specific rights. You may have
other rights which vary from state to state. Meade reserves the right to change
product specifications or to discontinue products without notice.
For 608003
Rev 2
2/2016
