18
TROUBLE SHOOTING
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TROUBLE
CAUSE
SOLUTION
Unit does not operate
There is no power to the unit.
Plug in the unit and check the
power outlet.
The ON/OFF button has not
been pressed.
Press the ON/OFF button.
Unit does not dehumidify or
collects little water
Ambient temperature is lower
than +5°C (C2 appears on the
display and you will hear 3 long
bleeps and 2 short bleeps).
Under this condition the
dehumidifier becomes
inefficient. It is recommended
to switch off the dehumidifier.
Ambient temperature exceeds
35°C (C2 appears on the
display and you will hear 3 long
bleeps and 2 short bleeps).
Under this condition the
compressor is overloaded and
switches off automatically. It is
recommended to switch off the
dehumidifier.
The ambient air humidity is
lower than 45%rh.
Under this condition the
dehumidifier becomes
inefficient and little water will
be collected.
The air filter is dirty and
blocked.
The air filter must be cleaned.
If the air filter is beyond
cleaning, it must be replaced.
The actual humidity is below
the target humidity set point.
This is normal and is not a
fault.
The unit is in Air Purification
(AP mode).
Use the arrows to change the
dehumidifier into another
mode.
The dehumidifier works but
reduces the relative humidity
insufficiently/there is little
water in the water tank
The house is too large. This
dehumidifier can dry up to
about a three/five bedroom
house (12/20L).
We recommend using a
dehumidifier with a greater
capacity.
There are too many sources of
moisture. Bathing, washing,
drying clothes and cooking all
add moisture to the air. Bottled
gas heating can add too much
moisture into the air for a
dehumidifier.
We recommend using a
dehumidifier with a greater
capacity. Consider using a
different heat source to a
bottled gas heater.
