Opera system
Analogue Phone user guide
9
6.1.13
To Make an Enquiry call
This option allows you to put a caller on hold and enquire with another extension, and once
you have finished return to the caller.
•
While on a call
•
Press
R
(
Recall
) key to put call on hold
•
Internal dial tone heard
•
Dial extension or Group required
•
When extension answers – enquire with that extension
•
Press
R
(
Recall
) twice to return to your held call
While on a call you may wish to make an enquiry with another extension, or pass the caller
to that extension.
6.1.14
To Transfer a Call
To make an Announced Transfer
-
This option allows you to transfer a caller to another extension, after the extension has
answered and you have announced the caller.
•
While on a call
•
Press
R
(
Recall
) key to put call on hold
•
Internal dial tone heard
•
Dial extension or Group required
•
When extension answers – announce call
•
Replace handset to Transfer
To Make an Unannounced Transfer
-
This option allows you to transfer a caller to another extension without waiting for that
extension to answer.
Note
: While hearing ring tone you may Dial
#99
and replace handset to transfer to Voice
Mail.
•
While on a call
•
Press
R
(
Recall
) key to put call on hold
•
Internal dial tone heard
•
Dial extension or Group required
•
While hearing ring tone – replace handset.
