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Warranty Statement
The following information relates to warranties offered by MDC. Please read all the information carefully, and should
you have any questions relating to any aspect of this section, then please contact MDC. By purchasing an item from
MDC, you hereby agree to all terms and conditions of warranty as set out herein.
Validity of Claims
•
Warranties are only valid to the original purchaser of the item in question and are valid from the original date
of purchase only.
•
Warranties apply only to items sold as "new" and do not extend to any items sold via auction, or deemed to be
"factory seconds", "ex-demonstration" or "damaged" unless specifically stated otherwise by MDC in writing.
(Please see further on this page for more information).
•
Warranties are not transferable under any circumstances. Similarly, if an item is sold to a third party by the
original purchaser, then all warranties become null and void, and the original purchaser shall make no claims
or be eligible for any claims on behalf of the new owner.
•
Warranties do not apply to products purchased from MDC and then used in hire schemes or as rentals.
•
MDC does not cover damage due to unauthorised modifications, misuse, abuse, incorrect assembly, improper
and irregular maintenance, or accident or collision.
•
Any work performed under an authorised warranty claim approved by MDC must be performed by MDC, or an
authorised representative of MDC and only with the express written permission of MDC.
•
Any affiliates, representatives, associates, agents, suppliers, resellers or similar of MDC shall have no
authority to authorise or deny warranty claims on behalf of MDC.
MDC shall not be liable, (in part or whole) for any warranties, either express or implied, made by agents or resellers on
behalf of MDC without the knowledge or express written permission of MDC. Such unauthorised claims shall be the
responsibility of the agent or reseller only.
Caravans & Camper Trailers
Unless stated otherwise, caravans & trailers only are covered by a 12 month limited manufacturer’s warranty from the
original date of purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
Items not covered under warranty include:
•
Rust
•
Wheels and Tyres
•
Paint
•
Travel Covers and Straps
•
General consumables (eg bearings, light bulbs etc)
•
Zips and mesh or screens are not covered.
In addition to MDC warranty, the consumer may also be covered by other rights and remedies of Consumer Law in
relation to the goods and or services to which this warranty relates
Tents
Tents are guaranteed to be in new merchantable condition at the time of purchase. A limited manufacturer’s warranty
period of 12 Months applies to MDC and Wax Converters canvas components, poles and fittings. General wear and
tear excepted.
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